Virgin Credit Cards
Go places with one and pay no annual fee for the other
Any questions?
We're here to help, so just give us a call.
13 37 39
Manage my cards
By having access to your account 24/7 online or over the phone, you can stay in control of your cards wherever you are, whatever you're doing, at a time of the day or night that works for you.
Account Management
Your Rewards
Useful Forms
Your Security
Access your card account when it suits you
Enjoying what you’re doing? Why stop? Simply go online or jump on the phone to access your account when it’s convenient for you.
Add additional card holders
Invite your family and friends to take up additional cards to share the benefits of the Virgin Credit Card. This can be anyone from your partner, to your best friend or even your mother. As long as they’re over 16 years old.
Arrange balance transfers
Save even more by consolidating your other credit cards, store cards and personal loans to us with an impressive balance transfer rates for the first 6 months.
Increase your credit limit online, in minutes
It’ll only take a few minutes to apply and you’ll have an answer in no time at all. Although, before you can request an increase, you will need to have had your card for at least 9 months.
Update your details
If anything changes, just let us know! Pop onto your online account or call our friendly Customer Care team on 13 37 39 and we’ll update your account in a flash.
See how far you can fly on us
Not quite sure how many Velocity Points you have earned from your Virgin Flyer Credit Card or where they can take you? Well either log in to Virgin Money Online to see how many Points you’ve earned that month, or log in to your Velocity Rewards Account at velocityrewards.com.au with your Velocity Membership Number to check your monthly Velocity statement. To keep the Points adding up, remember you earn Points every time you go shopping on your Virgin Flyer Credit Card.
There are more rewards for you online
It’s called My Offers and it’s the place where you can take advantage of all the offers you may be eligible for. Log in to your Virgin Money Online Account regularly to keep up to date with the latest offers that you could be entitled to.
There’s a form for everything you’ll need, right here
From changing your name, increasing your credit limit to applying for an additional Virgin Credit Card you’ll find the form you need right here.
| Would you like to: | Related form / link: |
| Credit Cards & Rewards Terms & Conditions | Credit Cards & Rewards Terms & Conditions (Adobe PDF, 3.33 MB) |
| Non Cash Payment Terms & Conditions | Non Cash Payment Terms & Conditions (Adobe PDF, 856 KB) |
| Privacy Consent | Privacy Consent (Adobe PDF,324 KB) |
| Electronic Communication Consent | Electronic Communication Consent (Adobe PDF, 138 KB) |
| Additional Cardholder form | Additional Cardholder form (Adobe PDF, 175 KB) |
| Balance Transfer form | Balance Transfer form (Adobe PDF, 175 KB) |
| Direct Debit Auto Pay form | Direct Debit Auto Pay form (Adobe PDF, 253 KB) |
| Change of Name form | Change of Name form (Adobe PDF, 253 KB) |
We’ve got security measures in place for you
There’s no need to panic if your Virgin Credit Card is stolen, lost or mislaid. Let us know immediately and we’ll put a block on it so no one else can use it and we’ll get a replacement out to you as quick as we can (usually within 5 working days).
Enjoy spending with added protection
What a relief to know that you can spend without worrying about how secure your card is. When you take out a Virgin Credit Card you’re automatically covered for loads of things – when you’re using it at home or overseas, online or the old fashioned way. And features like Visa’s Zero Liability, and state of the art secure chip technology ensure you spend without the worry.
The things you need to know - Fees, charges, terms and conditions apply and are available upon request.
All interest rates shown are variable. This information is correct at 12 July 2010. You must be at least 18 years of age to apply for a credit card. You must also earn at least $20,000 p.a. for the No Annual Fee Credit Card or $50,000 p.a. for the Virgin Flyer Credit Card. Approval is subject to our credit criteria.
1. The maximum 44 days interest free period applies when you pay your balance off in full for 2 consecutive months. If you carry a balance on your credit card from month to month the 44 days interest-free period does not apply and you are charged interest once you make a purchase. No interest free period is available on Cash Advances or Balance Transfers.
2. Cash withdrawal limits, fees and charges may apply.
3. Velocity is owned and operated by Velocity Rewards Pty Ltd as trustee of the Loyalty Trust. Membership of Velocity and Points earn and redemption is subject to the Member Terms & Conditions, available at velocityrewards.com.au, as amended from time to time. Points are earned on eligible purchases only. Points cannot be redeemed on Virgin America.
4. Additional cardholder fees may apply. Primary cardholders are responsible for additional cardholder transactions and payments.
5. VISA Zero liability guarantee. Terms and conditions apply. See here for details.
6. No Annual Fee Credit Card Balance Transfer 2.9%p.a. interest rate applies to balances transferred with this offer at point of application, for a period of 6 months. Transferred balances are repaid first. At the end of the balance transfer period, your interest rate will revert to the Virgin No Annual Fee Credit Card APR for cash advances, currently 20.99% p.a. The current Virgin No Annual Fee Credit Card APR for retail purchases is 16.95% p.a. Interest rates are variable, subject to change and our credit criteria.
7. Virgin Flyer Credit Card Balance Transfer 6.9%p.a. interest rate applies to balances transferred with this offer at point of application, for a period of 6 months. Transferred balances are repaid first. At the end of the balance transfer period, your interest rate will revert to the Virgin Flyer Credit Card APR for cash advances, currently 20.99% p.a. The current Virgin Flyer Credit Card APR for retail purchases is 20.99% p.a. Interest rates are variable, subject to change and our credit criteria.
8. Terms & Conditions apply. Second seat for free offer provides 50% off Virgin Blue flights for you and a friend is valid for up to 4 sectors a year and in Blue Saver, Corporate Plus, Flexible and Premium Economy classes. Credit card payment fees apply to both Guests and are not discounted. Checked baggage charges apply to some fare types. New Virgin Blue Guest Contact Centre bookings made at least 21 days in advance only. Payment with Virgin Flyer Credit Card and/or Virgin Blue vouchers required. Seats must be booked in the same fare class and are subject to availability. Check out here further Terms & Conditions.
9. To be eligible for the free flight offer, you must apply for Virgin Flyer Credit Card by 30 September 2010 and make a retail purchase with the Virgin Flyer Credit Card by 15 Oct 2010. If eligible, the Primary Cardholder will receive a one-way Virgin Blue GO fare class flight to and from select destinations which do not include NT and WA. Flight must be booked through the Virgin Blue Guest Contact Centre within 3 months of first card spend. Redemption on new flight bookings only after 16 Aug 2010 and must be made at least 21 days in advance of travel. Free flight subject to availability and is not available on all routes. No Baggage allowance is included. Check out here for further terms and conditions.
10. 1,000 bonus Velocity Points offer is provided to new approved Virgin No Annual Fee Credit Card account holders on first retail purchase spend prior to 31 Dec 2010. There must be an active Velocity Membership linked to the Virgin No Annual Fee Credit Card account. This offer is valid until 31 Dec 2010 and is subject to change at the discretion of Virgin Money. Points will be credited to the Primary Cardholders Velocity Account up to 60 days after the qualifying retail purchase. This offer is not redeemable for cash, is non transferrable and can’t be used in conjunction with other Virgin No Annual Fee Credit Card points promotions or offers.

