FAQs - Existing Virgin Money Home Loan Customers
Once you’ve submitted your application, an experienced eChoice lending consultant will contact you to ensure eChoice fully understands your needs.
Step 2: Meet your personal Home Loan Manager
Your consultant will organise a convenient time for a Home Loan Manager to meet with you to complete the loan application process. In many Australian cities, eChoice has mobile Home Loan Managers who will come to you. They also have a team of office-based Home Loan Managers who are able to organise your loan via phone, fax, email and post.
Step 3: Helping you through the home loan process
Your eChoice Home Loan Manager will help you understand all of the key steps in the process to get your home loan signed, sealed and delivered. They will take care of completing and submitting your paperwork and will be with you right up to the moment when your new loan is settled.