Home Loans - Get a great value home loan.

Existing Virgin Money Customers FAQs.

Repayments, extra repayments and lump sums. Rates – fixing, splitting and more.
Looking after or changing your home loan. About a few home loan features.
Feedback and complaints.

About a few home loan features.

  • Q. How can I use my deposit card?
    • A. You can use it at any Australia Post outlet to put money in your home loan account.
      If depositing a cheque, it must be made payable to one or all borrowers.
      On the back of the card you’ll find your loan account’s BPAY® details – which you can use to transfer money to your loan account from any participating bank, building society or credit union.
  • Q. What's an offset and why would I use it?
    • A. It's an everyday transaction account connected to your home loan. How it works is that every cent you have in an offset reduces the daily balance upon which interest is calculated.
      Some people put their whole salary in the offset, and withdraw it when needed.
      For example:
      Say you have a $300,000 variable rate home loan linked to an offset, which has a balance on payday of $10,000. For that day, you’ll only get charged interest on $290,000.
      So you could use an offset to save money and shave years off your home loan.
  • Q. Does an offset work like a normal bank account?
    • A. Yes. You can do all the usual things like pay by EFTPOS, get money out of an ATM, pay bills or write cheques. The bonus is simply that it's linked to your home loan and helps you drive down interest payable (i.e. save money!).