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Using your online account

It's easy to manage your home loan accounts online – you get safe, secure and super-convenient access 24/7. Virgin Money's Hub gives you access to your Reward Me Home Loan and Companion accounts.

All we ask is that you’re a signatory to each account for the Hub and that you have authority to operate on those Accounts. If there are multiple signatories to the Account each User will need to complete the Hub registration process.

Important: Information contained on this page relates to the Virgin Money Reward Me Home Loan and Companion Account only. For assistance with any other loan please see our FAQ's

What you'll find in this section

Registering for Hub access

You can register for the Hub by giving our Customer Care Team a call on 13 81 51. If you're applying for Hub access and the method of operation of the account is one to sign you can also apply over the phone. Our team will walk you through the registration process and have you online in no time.

Important: You will need to have a valid email address to register for the Hub.

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What can be managed online

Here's a list of some of the transactions you can manage online:

  • account balance enquiry;
  • transaction history enquiry;
  • search for transaction details and export those details to your own PC;
  • transfer of funds between Nominated Accounts;
  • request a statement to be posted to you
  • pay bills using BPAY;
  • make payments to accounts with us and at other Australian financial institutions using the Pay Anyone facility;
  • schedule transfers and payments to be paid on a future date or on a recurring periodic frequency (eg monthly);
  • define that more than one person must authorise transactions and requests carried out on your behalf;
  • send secure messages to us and receive secure messages from us;
  • request an increase or decrease to your daily transaction limits;
  • define nicknames for Nominated Accounts;
  • change your Personal Access Code;
  • disable access to the Hub for yourself.

After you complete a Transaction History search in the Hub you will be presented with the option to Export All or Viewed Transaction History. This function allows transaction information to be exported in external file formats for import into all major personal financial management applications.

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Using the Virgin Money Token

Protecting the integrity of our customers' financial information is our top priority, as such we have a superior level of online security by way of the Virgin Money Token (this can be a physical token or a soft token on your smartphone).

A Virgin Money Token will not be required for the purposes of logging in to the Hub, rather it will be used to authenticate certain transactions where you are transferring funds to a non-Virgin Money account.

When completing transactions, the Hub may prompt you to initiate one of two types of security application using the Virgin Money Token:

  • Token Application #1 (One Time Password) – this issues a unique 8 digit authentication code which customers will enter into the Hub when prompted.
  • Token Application #2 (Transaction Signing) – customers will be required to enter information about their transaction into the Virgin Money Token. This will be used by the Virgin Money Token to generate an authentication code uniquely tied to that transaction, which customers will then enter into the Hub when prompted.

Transactions requiring a Token

Not all value transactions* will require the use of the Virgin Money Token. The Virgin Money Token is only required if you have selected a Daily Limits package with a Pay Anyone limit of $10,000 or more.

The available limit packages are outlined in the table below:

Pay anyone daily limit Authentication method BPAY® daily limit
$0 - $0
$2,500 - $10,000
 $5,000 - $20,000
$10,000 Token - Application # 1 $50,000
$15,000 Token - Application # 1 $100,000
$25,000 Token - Application # 1 $200,000
$10,000,000 Token - Application # 2 $10,000,000

*Value transactions - any transaction where an amount greater than zero is transferred from a nominated account.

Important: Where you decrease your daily limit to a limit which does not require the use of the Virgin Money Token it will be necessary to authenticate the request by entering a One Time Password generated by 'Application #1' from your Virgin Money Token.

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How to stay safe online

Your online security is important to us. The Hub uses a robust solution to protect your information. Some of the security measures we have implemented include:

  • All transactions through the Hub are encrypted using 128 bit SSL encryption. This protects your Personal Access Code and all sensitive information from being accessed by an unauthorised person. We are constantly changing large session keys.
  • Introduction of the Virgin Money Token for customers with a daily Pay Anyone limit of $10,000 or greater. This works by generating a password that continually changes – this ensures maximum protection for your Hub transactions.
  • Authentication and sessions are managed from the Lender’s systems.
  • Personal Access Codes are required to be complex to minimise the chance of them being compromised. If multiple 'guessing' attempts are detected, access to the Hub will automatically lock to prevent unauthorised access.
  • The computer network is protected by multiple firewalls of different types and all systems are regularly maintained, audited and scrutinised to actively prevent any unauthorised access from the Internet. Host and network based intrusion detection systems are employed.
  • All Hub sessions have an automatic time out feature to protect your privacy.

Important: You also play an important role in protecting your online information and security, here’s some tips on how to stay safe online.

Online fraudsters attempt to take advantage of customers with poor security on their computers. For example malicious software downloaded from the Internet or received via attachments to emails can contain malware that could compromise the security of your computer. Even browsing certain websites could lead to a compromise of your computer's security. Hoax emails have also circulated the Internet during recent times, enticing customers to disclose personal details at fake websites.

When you type your Customer Access Number (CAN), UserID (if applicable) and Personal Access Code (PAC) into the Hub log in screen, your computer 'encrypts' and sends this information to us via a secure connection. If your own computer is not protected, it is possible that a hacker could gain control of it and watch everything you type or save on your hard disk, without it being encrypted. It is critical that you take steps to protect yourself and your computer.

  • always access the Hub by typing virginmoney.com.au or hub.virginmoney.com.au into your web browser, never by following a link.
  • always ignore any email or other communication to the contrary.
  • we will never contact you with a request to access or log into our secure site 'The Hub' or ask you to disclose your CAN and PAC.
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Important stuff

Information is current as at 1 September 2016 and is subject to change.

Home Loans: Virgin Money (Australia) Pty Limited ABN 75 103 478 897 promotes and distributes the companion account and the home loans as the authorised representative and credit representative of the issuer and credit provider, Bank of Queensland Limited ABN 32 009 656 740, Australian Credit Licence/AFSL 244 616 (the 'Lender').

The Lender's standard credit assessment criteria apply. Interest rates quoted are indicative only, and are subject to change without notice. See fees and charges that may be payable.

#Comparison rate: Comparison rate calculated on a loan amount of $150,000 for a term of 25 years. For fixed rates, the comparison rate is also based on an LVR of 80% or less. These rates are for secured lending only. WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

Insurance Products: Virgin Car, Virgin Home & Contents Insurance, Virgin Life Insurance and Virgin Income Protection Insurance are promoted by Virgin Money (Australia) Pty Limited (Virgin Money) as the Authorised Representative No. 280884 of Virgin Money Financial Services Pty Ltd AFSL 286869. Car, Home and Contents: Auto & General Services Pty Ltd (ABN 61 003 617 909; AFSL 241411) arranges the insurance on behalf of the product issuer, Auto & General Insurance Company Limited (ABN 42 111 586 353; AFSL 285571). Life and Income Protection: distributed by TAL Direct Pty Limited ABN 39 084 666 017 AFSL 243260. Policies administered and claims paid by TAL Direct under an agreement with the insurer. St Andrew's Insurance (Australia) Pty Ltd ABN 89 075 044 656 AFSL 239649 issues the Involuntary Unemployment Cover. All other benefits insured by TAL Life Limited ABN 70 050 109 450 AFSL 237848. Product Disclosure Statements are available for download from virginmoney.com.au and should be considered prior to making any financial decision.

Information on our insurance products is of a general nature only and does not take into account your personal financial situation, needs or objectives. For this reason, you should consider the appropriateness of this information, having regard to your personal financial situation, needs and objectives as well as the Product Disclosure Statement and Financial Services Guide before deciding whether to buy or to continue to hold this product.

Credit Cards: Virgin Money (Australia) Pty Limited ABN 75 103 478 897 ("Virgin Money") distributes the Virgin Money Credit Cards ("Credit Cards") as the authorised credit representative of Bank of Queensland Limited ABN 32 009 656 740, Australian credit licence 244616 ("BOQ"). Citigroup Pty Ltd ABN 88 004 325 080 AFSL/Australian credit licence 238098 ("Citibank") is the credit provider and issuer of the Credit Cards. All interest rates shown are variable. Applicants must be at least 18 years of age to apply for a credit card. Permanent residents must earn at least $25,000 p.a. for the Virgin Money No Annual Fee Card, $35,000 p.a. for the Virgin Money Low Rate Card and Virgin Australia Velocity Flyer Card or $75,000 p.a. for the Virgin Australia Velocity High Flyer Card. Approval is subject to Citibank's credit criteria.

BOQ does not and will not guarantee or otherwise support Citibank’s obligations under the contracts or agreements connected with the Credit Cards and Citibank will not guarantee or otherwise support BOQ's obligations under the home loans.

Virgin Money's exclusive home loan offers cannot be combined with other Virgin Money credit card or Virgin insurance offers and do not apply to any renewal offers of insurance. Virgin Money reserves the right to change or withdraw these exclusive offers at any time without notice.

To earn and redeem Velocity Points, you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, available at www.velocityfrequentflyer.com, as amended from time to time. Only the person listed as the Primary Borrower on the application will be eligible for Velocity Points, subject to meeting our eligibility criteria.

1,000 Velocity Points allocated for every full $10,000 drawn at settlement.

Anniversary Points, currently 30,000 Velocity Points, are paid on every 3 year anniversary of the settlement date provided total borrowings are greater than $50,000 (net of any balances held in a linked offset facility). Points are only paid once regardless of the number of split borrowings a customer has with us and they must be a continuous Reward Me Home Loan customer during the period.

You may apply for rate lock by paying a fee before the lending date or effective date of the relevant fixed rate.

1,000 Velocity Points per loan account per month.

Offer available to Virgin Money (Australia) Pty Limited ABN 75 103 478 897 Reward Me Home Loan customers. Access to the offer is via the Hub (online account access portal). Neither Virgin Money nor any of its related companies accepts any liability for Virgin Money customer use of the Virgin Australia booking system, the Virgin Australia carrier service or any related matters concerning travel with Virgin Australia. Discount is available on bookings made from 22 April 2016 until midnight 30 December 2016, for travel from 22 April 2016 until 30 June 2017. Discount is only available on fares purchased at least 20 days prior to travel. 10% discount applies to year round fares and does not apply to sale fares.  Discount cannot be used in conjunction with any other offer. Discount is applied automatically at the time of booking in the Hub (online account access portal). All fares are subject to availability and may vary until ticketed. Offer is only valid for travel on Virgin Australia operated and numbered flights between Australian domestic ports. Discount is applied to the base fare component only and is not applied to the taxes, airline surcharges, or any other fees or charges. Seats are limited and may not be available at peak times or on all flights. Add a Booking and Service fee of $7.70 per person per booking when using a credit or debit card or PayPal. Add $35 when booking by phone or at the airport. Bookings can be changed/cancelled by paying the fee and any applicable fare difference in accordance with the fare rules, as published on the Virgin Australia website on the day you request your change. For current change and cancel fees, see Virgin Australia’s domestic Fees page. Name changes and refunds are not permitted. For a redemption booking, the payment amount will comprise of taxes. A fee will apply to redemption bookings if booked by phone ($35 or 4,500 Points per person for Virgin Australia domestic and international short-haul redemption bookings and $60 or 7,500 Points per person for Virgin Australia international long-haul redemption bookings and redemption bookings on Velocity's international partner airlines). Taxes, fees and surcharges are payable in addition to Velocity Points redeemed. Any taxes or fee components are not eligible for Points earn. A minimum checked baggage allowance of 1 piece up to 23kg applies for Economy Reward Seats and allowances increase for Silver, Gold and Platinum members. View baggage allowances for Reward Seat Redemptions. Additional fees will be charged for baggage in excess of the published allowances. Fees are chargeable at the time of purchase and are more expensive if not purchased prior to arriving at the airport. Conditions and travel restrictions apply for all fares. Fares to international destinations not operated by Virgin Australia will be flown by one of Velocity’s international partner airlines. Baggage allowances for flights operated by partner airlines will vary in accordance with the individual policy of that carrier. Please check the operating carrier’s website for full details. More information on which of our partners can fly you to your chosen destination can be found by viewing our Interactive Route Map.

Your total balance transfers may not exceed 80% of your credit limit. The balance transfer interest rate applies to balances transferred with this offer at point of new card application, for the period shown. At the end of the balance transfer period, the interest rate on any outstanding transferred balance will revert to the interest rate for cash advances; currently 20.99% p.a. for the Virgin Australia Velocity Flyer Card, Virgin Australia Velocity High Flyer Card, and 21.69% p.a. for the Virgin Money Low Rate Card. Velocity Points are not issued for balance transfers. Interest rates are variable and subject to change. The interest rates are current as at 1 November 2016 This offer is valid from 1 November 2016 to 16 January 2017.

Virgin Australia Velocity Credit Card holders who use their Card to book a flight with a “VA” flight number online at www.virginaustralia.com or by calling 13 67 89, will earn Velocity Points at the Virgin Australia Earn Rate. The Virgin Australia Earn Rate is 1 Velocity Point per $1 spent for Virgin Australia Velocity Flyer cardholders and 3 Velocity Points per $1 spent for Virgin Australia Velocity High Flyer cardholders. Velocity Points are calculated based on the Australian dollar value of the booking and are awarded for each whole Australian dollar spent. To earn and redeem Velocity Points, you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, available at www.velocityfrequentflyer.com, as amended from time to time.

If you do not pay your account in full by the due date and you carry a balance on your credit card from month to month the 44 days interest free period does not apply. If you then make a purchase you are charged interest. You will then need to pay your balance off in full for 2 consecutive months for the maximum 44 days interest free period to take effect. No interest free period is available on Cash Advances or Balance Transfers.

To earn and redeem Velocity Points, you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, available at www.velocityfrequentflyer.com, as amended from time to time. Velocity Points are earned on Eligible Transactions only. Eligible Transactions means any retail purchase which is made by the use of a Card or any other means permitted by Us, excluding (but not limited to) transactions by way of Cash Advances, Balance Transfers, Special Promotions, fees, BPAY payments, purchases of foreign currency and travellers cheques, foreign exchange and ATM/Bank charges, interest charges, finance charges, government charges, payments to the Australian Taxation Office, insurance charges, payments to loan accounts (mortgage etc), purchases in excess of limits on the Account and transactions made in operating a business.

Visa's Zero Liability policy covers Australian and New Zealand-issued cards and does not apply to ATM transactions, transactions not processed by Visa or certain commercial card transactions. Cardholders should notify their issuer promptly of any unauthorised Visa use. Please ask us for additional details.

The Virgin Australia Gift Voucher benefit is available to Primary Cardholders only and provides one Virgin Australia Gift Voucher to the value of $129 (AUD) each year. You will become eligible for your $129 Virgin Australia Gift Voucher 30 days after card approval in your first year and 30 days after your card anniversary thereafter provided you have made a retail purchase as the Primary Cardholder on your card within 2 months prior to requesting your voucher, your account is active and in good order and you are a Velocity Frequent Flyer Member. See Terms & conditions for full details.

20,000 bonus Velocity Points offer is available to new approved Virgin Australia Velocity High Flyer Card account holders who apply by 16 January 2017. Make an Eligible Transaction within 3 months of card approval date and earn 10,000 bonus Points. Plus, you can earn a further 10,000 bonus Velocity Points if you spend $10,000 on Eligible Transactions within 3 months of card approval date. Eligible Transactions means any retail purchase which is made by the use of a Card or any other means permitted by us, excluding (but not limited to) transactions by way of Cash Advances, Balance Transfers, Special Promotions, fees, BPAY payments, purchases of foreign currency and travellers cheques, foreign exchange and ATM/Bank charges, interest charges, finance charges, government charges, payments to the Australian Taxation Office, insurance charges, payments to loan accounts (mortgage etc), purchases in excess of limits on the Account and transactions made in operating a business. Credit Card application must be submitted by calling our Home Loan Team on 13 81 51 and the applicant must be a Virgin Money Reward Me Home Loan customer. Points will be credited to the Primary Cardholders Velocity Account up to 60 days after the qualifying purchases. To earn and redeem Velocity Points there must be an active Velocity Membership linked to the Virgin Australia Velocity High Flyer Card account. Velocity membership and Points earn and redemption are subject to the member Terms and Conditions, available at velocityfrequentflyer.com as amended from time to time. This offer can’t be used in conjunction with other Virgin Australia Velocity High Flyer Point promotions or offers. Offer is not available to existing Virgin Money Credit Card holders (including upgrades).

20,000 bonus Velocity Points offer is available to new approved Virgin Australia Velocity Flyer Card account holders who apply by 16 January 2017. Make an Eligible Transaction within 3 months of card approval date and earn 10,000 bonus Points. Plus, you can earn a further 10,000 bonus Velocity Points if you spend $5,000 on Eligible Transactions within 3 months of card approval date. Eligible Transactions means any retail purchase which is made by the use of a Card or any other means permitted by us, excluding (but not limited to) transactions by way of Cash Advances, Balance Transfers, Special Promotions, fees, BPAY payments, purchases of foreign currency and travellers cheques, foreign exchange and ATM/Bank charges, interest charges, finance charges, government charges, payments to the Australian Taxation Office, insurance charges, payments to loan accounts (mortgage etc), purchases in excess of limits on the Account and transactions made in operating a business. Credit Card applications must be submitted by calling our Home Loan Team on 13 81 51 and the applicant must be a Virgin Money Reward Me Home Loan customer. Points will be credited to the Primary Cardholders Velocity Account up to 60 days after the qualifying purchases. To earn and redeem Velocity Points there must be an active Velocity Membership linked to the Virgin Australia Velocity Flyer Card account. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, available at velocityfrequentflyer.com as amended from time to time. This offer can’t be used in conjunction with other Virgin Australia Velocity Flyer Point promotions or offers. Offer is not available to existing Virgin Money Credit Card holders (including upgrades).

The complimentary Lounge pass benefit is available to Primary Virgin Australia Velocity High Flyer Cardholders only and provides two Single-Entry Virgin Australia domestic Lounge passes each year. You will become eligible for your two Single-Entry Virgin Australia domestic Lounge passes upon card activation in your first year and then each anniversary thereafter. See Terms & Conditions for full details.

The quoted redemption booking details are correct as at 25 October 2016 and are subject to change. A card payment fee may apply for bookings made via the Velocity website. For customers wishing to book a Reward Seat for travel on Etihad Airways operated flights, an Etihad Airways Carrier Charge will apply. View more information. Redemption bookings are based on a one-way Reward Seat, are subject to availability and to the Velocity Membership Terms and Conditions and must be booked at velocityfrequentflyer.com. Seats are limited and may not be available at peak times or on all flights. Name changes are not permitted. Refunds and itinerary changes are permitted prior to travel, and may be subject to a service fee, fare differences (if applicable) and fare restrictions as outlined on the Virgin Australia website. Bookings for Reward Seat itineraries to, from or via the United States made at least 7 days prior to departure may be cancelled up to 24 hours after confirmation, without penalty by calling the Membership Contact Centre on 13 18 75. For a redemption booking, the payment amount will comprise of taxes. A fee will apply to redemption bookings if booked by phone ($35 or 4,500 Points per person for Virgin Australia domestic and international short-haul redemption bookings and $60 or 7,500 Points per person for Virgin Australia international long-haul redemption bookings and redemption bookings on Velocity's international partner airlines). Taxes, fees and surcharges are payable in addition to Velocity Points redeemed. Any taxes or fee components are not eligible for Points earn. A minimum checked baggage allowance of 1 piece up to 23kg applies for Economy Reward Seats and allowances increase for Silver, Gold and Platinum members. View baggage allowances for Reward Seat Redemptions. Additional fees will be charged for baggage in excess of the published allowances. Fees are chargeable at the time of purchase and are more expensive if not purchased prior to arriving at the airport. Conditions and travel restrictions apply for all fares. Fares to international destinations not operated by Virgin Australia will be flown by one of Velocity's international partner airlines. Baggage allowances for flights operated by partner airlines will vary in accordance with the individual policy of that carrier. Please check the operating carrier's website for full details. More information on which of our partners can fly you to your chosen destination can be found by viewing our Interactive Route Map.

Exclusive Visa Platinum 24/7 concierge service supplied by a third party supplier. Visit visaplatinum.com.au for details.

For claims lodged on or after 1 May 2016, Complimentary Insurance is provided automatically to cardholders under a Group Policy issued to Citigroup Pty Limited by AGA Assistance Australia Pty Limited (trading as Allianz Global Assistance) (AFSL No.245631 ABN 52 097 227 177) on behalf of the insurer Allianz Australia Insurance Limited (AFSL No. 234708 ABN 15 000 122 850) and is subject to Terms, Conditions, exclusions. Limits and excess may apply. Full Terms and Conditions are available here. For claims lodged prior to 1 May 2016, Complimentary Insurance is provided automatically to cardholders under a master agreement between Zurich Australian Insurance Limited ABN 13 000 296 640, AFSL No. 232507 and Citigroup Pty Limited, and is subject to Terms, Conditions and exclusions. Limits and excess may apply. Full Terms and Conditions are available here.

Exclusions and conditions apply. See the Product Disclosure Statement for full details. Not available in Northern Territory, North Queensland and Northern Western Australia.

The 35% discount applies to new combined Virgin Home and Contents Insurance policies purchased online between 1 March 2016 and 31 December 2016. GST and statutory charges still apply. Cannot be combined with other Virgin insurance offers and does not apply to any renewal offer of insurance. We reserve the right to shorten or extend the period the discount is offered and vary the amount of the discount.

10,000 Velocity Points is available to new Virgin Home and/or Contents Insurance customers who have a settled Virgin Money Reward Me Home Loan and are listed as the Primary Borrower. Offer is only valid if you purchase a Virgin Home and/or Contents policy online at virginmoney.com.au/home-and-contents and a valid Velocity number is provided at the time of application. Maximum of 10,000 Velocity Points per policy. In order to receive the Points, the policy holder’s name must match the Velocity name and account number provided and the policy must not be cancelled within 21 days of policy commencement date. Points will be credited to the eligible Velocity account up to 60 days after the policy has become active and the 21 day cancellation period has expired. This offer is valid from 01 March 2016 to 31 December 2016 and is subject to change or removal at the discretion of Virgin Money. To earn and redeem Velocity Points, you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, available at velocityfrequentflyer.com as amended from time to time. This offer cannot be used in conjunction with any other Virgin Money Home and Contents Insurance Velocity offers, is not redeemable for cash and is not transferrable. Offer is not available to existing Virgin Home & Contents Insurance customers (including renewals).

Virgin Income Protection Insurance is available to Australian residents between 18-60 years of age. Applications subject to acceptance. On the spot cover is available with our Quick & Easy option. Exclusions apply including pre-existing medical conditions, suicide, and dangerous activities. See the PDS for full details.

Virgin Life Insurance is available to Australian residents aged 18-65 years of age. On the spot cover is available with our Quick & Easy option. Exclusions apply including Pre-Existing Medical Conditions, Known Genetic Conditions, suicide, Dangerous Occupations and Dangerous Pastimes. See the PDS for full details.

10,000 Velocity Points is available to new Virgin Life Insurance and Virgin Income Protection customers who have a settled Virgin Money Reward Me Home Loan and are listed as the Primary Borrower. Offer is only available when applied for over the phone and a valid Velocity number is provided at the time of application. Maximum of 10,000 Velocity Points can be received for each new Virgin Life Insurance and/or Income Protection policy. In order to receive the Velocity Points the policy-holder’s name must match the Velocity name and account number provided and the policy must not be cancelled within 30 days of purchase. Points will be credited to eligible Velocity account up to 60 days after the policy has become active and the 30 day cancellation period has expired. This offer is valid from 01 March 2016 to 31 December 2016 and is subject to change or removal at the discretion of Virgin Money. To earn and redeem Velocity Points, you must be a Velocity member. Velocity membership and Points earn and redemption are subject to the Member Terms and Conditions, available at velocityfrequentflyer.com as amended from time to time. This offer cannot be used in conjunction with any other Virgin Life Insurance or Virgin Income Protection offers, is not redeemable for cash and is not transferrable. Offer is not available to existing Virgin Life Insurance or Virgin Income Protection customers (including renewals).

Involuntary Unemployment cover which pays out up to 85% of your pre-tax income up to $3,000 per month for up to 3 months, is available if you are self-employed or a full time permanent employee working a minimum of 30 hours per week and aged 18-60. You must have held the cover for six months prior to any claim. Eligibility and waiting periods apply. Refer to the Product Disclosure Statement for terms and conditions.

Cover up to 85% of your pre-tax monthly income, up to a maximum of $10,000 per month with our Tailored Cover option.

If premium freeze is selected the sum insured will decrease as you age.

10,000 Velocity Points is available to new Virgin Home, Contents, Life and/or Income Protection Insurance customers who have a settled Virgin Money Reward Me Home Loan and are listed as the Primary Borrower. Maximum of 10,000 Velocity Points per policy (not available on renewals). This offer is valid from 01 March 2016 to 31 December 2016 and is subject to change or removal at the discretion of Virgin Money. For full offer details, see http://virginmoney.com.au/home-loans/rewards-and-benefits/virgin-benefits/.