Virgin Car Insurance

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Contact Us - Car Insurance

This page gives you contact info for our Virgin Car Insurance Teams. If you're here after hours and need some help, visit the FAQs section.

Get a quote

Want to get a quote over the phone?

Our team is available between 8am and 8pm Monday to Friday or 8am and 5pm on Saturday (Sydney time). Alternatively you can complete our online quote form and buy Virgin Car Insurance Price Saver (Comprehensive cover) online and get a 20% discount*.

 

1800 887 707

 

Velocity members

Want to earn 5,000 Velocity points with your car policy?

Our team is available between 8am and 8pm Monday to Friday or 8am and 5pm on Saturday (Sydney time).

 

1800 654 012

 

 Existing customers

Need to talk to our Customer Care team?

They're available between 8am and 8pm Monday to Friday or 8am and 5pm on Saturday (Sydney time).

1800 724 678

 

Need to make a claim?

Give our Claim's Team a call or fill out our quick Online Claims Notification Form.

1800 662 884

Need to send us your supporting documents?

Please email us all claims and supporting documents

 

 Roadside Assistance

Need help?

1800 069 459

Need to add it to your policy?

1800 724 678

Important stuff
Before switching providers we recommend you compare all policy features and find out if cancellation fees and charges apply. As we don't know your individual objectives, financial situation or needs, we can't advise if this insurance will suit you. It is important that you read and consider the relevant Product Disclosure Statement (PDS) to make sure the product is appropriate for you before making a decision to buy the product.
Approved applicants only. Car Insurance not available in Northern Territory.

*The 20% discount applies to the premium for new Virgin Money Car Insurance Price Saver (Comprehensive cover) policies purchased online (excludes Third Party Property and Third Party Fire and Theft cover). Offer valid until 31 December 2014 and is subject to change or removal at the discretion of Virgin Money without notice and can't be used in conjunction with any other Virgin Money Insurance offer or discount. This offer is available to approved applicants only and does not apply to any renewal offer of insurance. Insurance is not available in the Northern Territory.

 
 


Promoter: Virgin Money (Australia) Pty Limited (Virgin Money) Authorised Representative No. 280884 of Virgin Money Financial Services Pty Ltd AFSL 286869. Auto & General Services Pty Ltd  arranges the insurance on behalf of Auto & General Insurance Company Ltd (Auto & General). As we don’t know your financial needs we can’t advise if this insurance will suit you. Consider your needs and the Product Disclosure Statement (PDS) before making a decision to buy this product. Auto & General pays Virgin Money a commission which is a percentage of your premium. For further details see the Financial Services Guide (FSG). View a copy of the Product Disclosure Statement(PDS), Financial Services Guide and Privacy & Security. Approved applicants only. Insurance not available in the Northern Territory.