Contact Us - Car Insurance
Your one-stop service station. We'll be by your side when you need us most. This page gives you contact info for our Virgin Car Insurance Teams. If you're here after hours and need some help, visit the FAQs section.
Need Car Insurance?
|Get a quote or purchase over the phone
Mon to Fri 8am to 8pm, Sat 8am to 5pm (Sydney time)
|1800 887 707|
|Buy Virgin Car Insurance Price Saver (Comprehensive cover) online and get a 25% discount*||Online quote form|
Are you a Velocity member?
|Earn 5,000 Velocity points with your car policy
Call Mon to Fri 8am to 8pm, Sat 8am to 5pm (Sydney time)
|1800 654 012|
Have a question about your policy?
|Our Customer Care team is available
Mon to Fri 8am and 5pm on Saturday
|1800 724 678|
Need to make a claim?
|Give our Claim's Team a call for assistance||1800 662 884|
|Notify us of your claim online and we'll call you||Online Claims Notification Form|
|Send us your supporting documents
Please email us all assessing documents
* The 25% discount applies to the premium for new Virgin Money Car Insurance Price Saver (Comprehensive cover) policies purchased online (excludes Third Party Property and Third Party Fire and Theft cover). Offer valid until 31 December 2016 and is subject to change or removal at the discretion of Virgin Money without notice and can't be used in conjunction with any other Virgin Money Insurance offer or discount. This offer does not apply to any renewal offer of insurance.