Virgin Car Insurance

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Contact Us - Car Insurance

This page gives you contact info for our Virgin Car Insurance Teams. If you're here after hours and need some help, visit the FAQs section.

Get a quote

Want to get a quote over the phone?

Our team is available between 8am and 8pm Monday to Friday or 8am and 5pm on Saturday (Sydney time). Alternatively you can complete our online quote form.


1800 887 707


 Existing customers

Need to talk to our Customer Care team?

They're available between 8am and 8pm Monday to Friday or 8am and 5pm on Saturday (Sydney time).

1800 724 678


Need to make a claim?

Give our Claim's Team a call or fill out our quick Online Claims Notification Form.

1800 662 884

Need to send us your supporting documents?

Please email us all claims and supporting documents


 Roadside Assistance

Need help?

1800 069 459

Need to add it to your policy?

1800 724 678

Promoter: Virgin Money (Australia) Pty Limited (Virgin Money) Authorised Representative No. 280884 of Virgin Money Financial Services Pty Ltd AFSL 286869. Auto & General Services Pty Ltd  arranges the insurance on behalf of Auto & General Insurance Company Ltd (Auto & General). As we don’t know your financial needs we can’t advise if this insurance will suit you. Consider your needs and the Product Disclosure Statement (PDS) before making a decision to buy this product. Auto & General pays Virgin Money a commission which is a percentage of your premium. For further details see the Financial Services Guide (FSG). View a copy of the PDS A, PDS B, Financial Services Guide and Privacy & Security. Approved applicants only. Insurance not available in the Northern Territory.