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10 April 2013

Over the last few years we've worked hard to bring you a wide range of simple, great value financial services products, backed up by world-famous Virgin customer service. Hopefully, we've impressed you with our promise of value, transparency and personalised service.

Last year we had our most successful year yet, but we're not resting on our laurels. We've set our sights on bringing more competition and innovation to the industry, with exciting new benefits for our customers. This will include launching new products (like home loans and transaction accounts), raising the bar further on customer service and enhancing our online sales & service.

To do this, we've joined forces with BOQ, one of Australia's leading regional banks. BOQ's acquisition of Virgin Money Australia won't change the way you do business with us at all. Virgin Money will continue to run as a standalone business and you'll still deal directly with us to get the same great products and service you're used to.

What will change is that, with BOQ's backing, we'll enhance your existing experience with us and bring you even more great financial products and services.

We think that's a win for you and for us.