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Forms and T&C's - Savings

From organising a salary payment to changing your name, you’ll find the form you need right here along with the terms and conditions that apply to your account.

Useful forms
Our Terms and Conditions
Identity Verification Request form If we were unable to identify you electronically, you'll need to complete this form and head down to Australia Post to complete your ID verification.
Salary Payment form (deposits) This form will make it a little easier to set up a regular salary credits from your employer directly into your Virgin Saver.
Virgin Savings Terms & Conditions This is an important document you should read to understand the terms and conditions relating to the Virgin Saver account.
Please note that the Virgin Saver was withdrawn from sale effective 7 November 2014.
Non-Cash Payment Terms & Conditions Another important document relating to the use of the Non-Cash Payment Facilities of your account such as Direct Debits, your online account and the Telephone Self Service.
Privacy Consent This is the privacy consent that you agree to when signing up for a Virgin Saver account.
Electronic Communications Consent Here you'll find what you're consenting to regarding electronic communications relating to your Virgin Saver account.

 

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Important information

Terms & Conditions apply and are available by clicking here. As this is an online account we can only accept electronic deposits and cheques, and all withdrawals must be made to your nominated linked account. While there are no fees payable on your Virgin Saver Account whatsoever, fees may apply to your nominated linked account. Please check with the relevant financial institution where your nominated linked account is held. Any advice is of a general nature only. We haven’t taken into account your objectives, financial situation, or needs when preparing it. Before acting on this advice you should consider if it's appropriate for your situation. Details about our dispute resolution system can be found by clicking here.

Virgin Money (Australia) Pty Limited ABN 75 103 478 897 AR No 280884 promotes and distributes Virgin Saver as an Authorised Representative of Virgin Money Financial Services Pty Ltd ABN 51 113 285 395 AFSL No. 286869. Citigroup Pty Limited ABN 88 004 325 080 AFSL No. 238098 (“Citibank”) is the issuer of Virgin Saver.

*2.65% p.a. variable ongoing rate applies to customers who took out a Virgin Saver product from 14 May 2012. For customers who opened a Virgin Saver product prior to 14 May 2012 a variable ongoing rate of 1.85% p.a. applies.

#Total balances of $250,000 or less will automatically access (fee free) the Australian Government Guarantee under the Financial Claims Scheme. As Citibank issues the Virgin Saver and is the registered ADI under the Financial Claims Scheme, the sum of all balances held in Virgin Saver and any other Citibank accounts will be covered by the Australian Government Guarantee up to a maximum of $250,000 per person. For more information go to www.apra.gov.au or call 1300 55 88 49.

+Please note that fees and other charges may apply on your Nominated Linked Account.

Please note that to read our PDF forms you will need to have Adobe Reader installed on your computer.


Virgin Money (Australia) Pty Limited ABN 75 103 478 897 AR No 280884 promotes and distributes Virgin Saver as an Authorised Representative of Virgin Money Financial Services Pty Ltd ABN 51 113 285 395 AFSL No. 286869. Citigroup Pty Limited ABN 88 004 325 080 AFSL No. 238098 (“Citibank”) is the issuer of Virgin Saver