The Virgin Saver
Money Magazine ‘Best Savings Account’ 2011
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Quick Reference Guide
A handy guide to help you set up and get the most out of your Virgin Saver account.
Grow your savings with a high interest account that gets you saving faster
Enjoying what you’re doing at the moment? Why stop. With access to your account online or via Telephone Self Service, stay in complete control of your savings wherever you are, whatever you’re doing.
Set up
Managing
Changes
Phone
Protection
Forms
Now that you’ve got a Virgin Saver account, there are a few things you need to do to help you manage your account.
Set up your online account
With Virgin Money Online you're always in control of your money. It’s easy to do and will only take a few minutes to set up.
Set up an Automatic Savings Plan and watch your savings grow
An Automatic Savings Plan transfers your savings straight into your account. Then you can sit back and watch how fast your savings grow.
Set up direct credit and save even faster
It’s another smart way of getting your hands on whatever you’re saving for, quicker.
Provide your Tax File Number
If you haven’t already, advising us of your Tax File Number (TFN) or an appropriate Exemption Code means you could pay less tax – and it'll only take you a minute.
It's up to you whether you advise us of your Tax File Number or an appropriate Exemption Code.
Although if you don't, and you're an Australian resident, we're required by law to withhold tax at the highest marginal rate from any income earned on your account.
Switching your Saving Account to or from Virgin Money
We understand changing your accounts can be difficult. That's why we've put together a guide to help make it easier for you. Here you'll find useful links, forms and letter templates to advise others of your new account details.
Deposit into your account and start earning a high interest rate on your savings sooner
The sooner you start making deposits into your account, the sooner you’ll start earning a high interest rate on your savings.
Keep an eye on your account details and watch your savings go up
Knowing where your savings are up to could mean not only staying on track of your goals, but reaching them sooner. Use your online account to check your balance, transactions and interest.
Withdrawals made easy
With your Virgin Saver, you’re always in control of your money. Once your account is activated, you can transfer money back to your linked account whenever you need to with our straightforward withdrawal process.
Change your personal details in a second
It's really important to keep us up to date with your contact details. The good news is it's easy to do.
Login to Virgin Money Online using your User ID and Password, head to 'Manage my Profile and Settings' and select from the list of options what you'd like to update, or give us a call on 13 37 39 if you prefer.
With a single phone call
Using Telephone Self Service, you can check your details, make transfers, monitor the progress of a recent application, change your existing Telephone PIN (TPIN) and activate a new Internet Access Number.
To access our Telephone Self Service, you'll need:
- Your Virgin Account Number or Internet Access Number
- Your Telephone Personal Identification Number (TPIN)
Just give us a call on 13 37 39 and follow the prompts.
Ongoing commitment to your online protection
We’ll always do everything we can to keep your online transactions safe and secure. We’ve invested in the latest 128 bit SSL technology and we’ve a range of security initiatives in place that are part of our ongoing commitment to making your online activity safe.
There’s a form for everything you’ll need, right here.
From changing your name or increasing your credit limit to applying for an additional Virgin Online Savings you’ll find the form you need right here.
Please note that for our PDF forms you will need to have Adobe Reader installed on your computer.
| Would you like to: | Related form / link: |
| Virgin Saver Terms & Conditions | Virgin Saver Terms & Conditions (Adobe PDF, 678KB) |
| Verify your identity | Identity Verification Request form (Adobe PDF, 240KB) |
| Non Cash Payment Terms & Conditions | NCP Terms & Conditions (Adobe PDF, 857KB) |
| Privacy Consent form | Privacy Consent (Adobe PDF, 158KB) |
| Electronic Communications Consent form | Electronic Communications Consent (Adobe PDF, 167KB) |
| Salary Payment form (deposits) | Salary Payment form (deposits) (Adobe PDF, 190KB) |
Important informationImportant information: Terms & Conditions apply and are available by clicking here. As this is an online account we can only accept electronic deposits and cheques, and all withdrawals must be made to your nominated linked account. While there are no fees payable on your Virgin Saver Account whatsoever, fees may apply to your nominated linked account. Please check with the relevant financial institution where your nominated linked account is held. Any advice is of a general nature only. We haven’t taken into account your objectives, financial situation, or needs when preparing it. Before acting on this advice you should consider if it's appropriate for your situation. Details about our dispute resolution system can be found by clicking here.
The calculator is supplied by InfoChoice Ltd for illustrative purposes and shouldn’t be relied upon as an exact reflection of the Virgin Saver product. The projected savings amount assumes interest is calculated and paid at the same frequency at which deposits are made. The default interest rate shown is the current Virgin Saver variable ongoing rate. The interest rate entered is assumed to stay constant over the entire period. This projection does not take into account any fees, taxes or inflation. Introductory interest rates may apply to an account and could change at any time.
Virgin Money (Australia) Pty Limited ABN 75 103 478 897 AR No 280884 promotes and distributes Virgin Saver as an Authorised Representative of Virgin Money Financial Services Pty Ltd ABN 51 113 285 395 AFSL No. 286869. Citigroup Pty Limited ABN 88 004 325 080 AFSL No. 238098 (“Citibank”) is the issuer of Virgin Saver.
* The variable 5.85% p.a. introductory rate is available for 4 months from date of account opening to new customers with balances of $150,000 and under only. For balances over $150,000 the variable introductory rate is 4.85% p.a. on the entire account balance during the introductory period. If your balance is less than or equal to $150,000 but increases beyond $150,000 during the introductory period your variable introductory rate will be 4.85% p.a. on the entire account balance for the remaining introductory period that the balance remains above $150,000. At the end of the 4 month introductory offer period for all new customers the rate will revert to the variable ongoing rate, currently 4.65% p.a. Rates are effective from 13/12/11 and are subject to change at any time.
# Total balances of $1 million or less will automatically access (fee free) the Australian Government Guarantee under the Financial Claims Scheme until 1 Feb 2012. As Citibank issues the Virgin Saver and is the registered ADI under the Financial Claims Scheme, the sum of all balances held in Virgin Saver and any other Citibank accounts will be covered by the Australian Government Guarantee up to a maximum of $1 million per person. From 1 Feb 2012 the Financial Claims Scheme threshold will reduce to $250,000. For more information go to www.apra.gov.au or call 1300 55 88 49.
Please note that to read our PDF forms you will need to have Adobe Reader installed on your computer.
