Stay safe online: Easy tips to shield yourself this Cyber Security Awareness Month

01 October 2024

As October and Cyber Security Awareness Month arrive, Virgin Money is spotlighting this year’s crucial theme: ‘Cyber security is everyone’s business’.

“Unfortunately, Australians are increasingly being targeted by cyber criminals,” explains Virgin Money General Manager of Financial Crime Operations, Ben Hargreaves.

In 2023, over 94,000 cybercrimes were reported to the Australian Cyber Security Centre, a 23 per cent increase from the previous year. Furthermore, cyber criminals are continually developing new attack methods.

“The bank continually evolves its cyber security practices to meet the ever-changing landscape and encourages its customers to protect themselves online.”

There are simple actions you, your family, friends, and colleagues can take to improve your cyber security:

  1. Enable multi-factor authentication (MFA): Lock the front door to your online presence by always enabling MFA. MFA involves having two or more steps to verify your identity before you can log in to your account. It gives you an extra layer of security and makes it harder for someone else to access your online accounts. Turn on MFA whenever possible – starting with your most important accounts.
  2. Install software updates whenever available: Software updates are one of the strongest defences in your security toolkit. Updates are new, improved, or fixed versions of software or apps. Updating your devices and applications can fix software issues, address new security risks, and add new features. Check that automatic updates are on and install updates as soon as possible. The longer you leave it, the more vulnerable you could be to a cyber attack.
  3. Use strong and unique passphrases: Make yourself a harder target by using different passphrases for each of your online accounts. Passphrases are the most secure version of passwords. A passphrase is made up of four or more random words, making them harder to guess but easy to remember. Create passphrases that are long, unique and unpredictable. Use a different passphrase for each account so that if one account gets compromised, your other accounts remain safe. A password manager can help you to create and store unique passphrases.
  4. Recognise and report phishing: Phishing is a way cyber criminals trick you into giving them personal information. They send you fraudulent emails or text messages, often pretending to be from large organisations you know or trust. They may try to steal your online banking logins, credit card details, or passwords. Phishing can lead to loss of information, money or identity theft. You can report phishing to the Australian Cyber Security Centre.

By taking these simple steps, you can significantly improve your online security and help protect yourself and those around you from cyber threats.

"We all have a role to play in keeping personal and corporate information safe and secure. Together we can make it harder for cyber criminals to succeed,” adds Hargreaves.

“Remember, don't rush to action and look out for the warning signs of cyber threats. Question everything you see or hear online."

If you see something, say something. Reporting security incidents helps to keep us all safe. If you have been a victim of cybercrime, head to the Australian Cyber Security Centre for more information: https://www.cyber.gov.au/report-and-recover

Important information

This information is of a general nature only and does not take into account your personal financial situation, needs or objectives. As we don’t know your financial needs we can’t advise if our products will suit you. Terms, conditions, limits and exclusions apply. Please consider the relevant Product Disclosure Statement and/or Terms and Conditions available at virginmoney.com.au before making a decision about the product.

Insurances: Virgin Car Insurance, Virgin Home and Contents Insurance, Virgin Travel Insurance, Virgin Income Protection and Virgin Life Insurance are promoted by Virgin Money (Australia) Pty Limited (“Virgin Money”) as the Authorised Representative No. 280884 of Virgin Money Financial Services Pty Ltd ABN 51 113 285 395 AFSL 286869. Car, Home and Contents: Auto & General Services Pty Ltd (ABN 61 003 617 909; AFSL 241411) arranges the insurance on behalf of the product issuer, Auto & General Insurance Company Limited (ABN 42 111 586 353; AFSL 285571). Travel: AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 trading as Allianz Global Assistance on behalf of the insurer, Allianz ‎Australia Insurance Limited ABN 15 000 122 850 AFSL 234708. If you purchase a travel insurance policy, Virgin Money receives a commission which is a percentage of your premium – ask us for more details before we provide you with any services on this product. Income Protection Insurance and Life Insurance: is distributed by TAL Direct Pty Limited ABN 39 084 666 017 AFSL 243260. St Andrew's Insurance (Australia) Pty Ltd ABN 89 075 044 656 AFSL 239649 issues the Involuntary Unemployment Cover. All other benefits insured by TAL Life Limited ABN 70 050 109 450 AFSL 237848. If you purchase an insurance policy, Virgin Money (Australia) Pty Limited receives a commission which is a percentage of your premium. For further details see the relevant Financial Services Guide and Product Disclosure Statement.

Super: Virgin Money Super is a plan in the Mercer Super Trust ABN 19 905 422 981. Virgin Money Super is issued by Mercer Superannuation (Australia) Limited (MSAL) ABN 79004717533 AFSL 235906 as trustee of the Mercer Super Trust.

Home Loans: Virgin Money (Australia) Pty Limited ABN 75 103 478 897 promotes and distributes the companion account and the home loans as the authorised representative and credit representative of the issuer and credit provider, Bank of Queensland Limited ABN 32 009 656 740, Australian Credit Licence/AFSL 244 616.

Virgin Money Australia, a division of Bank of Queensland Limited ABN 32 009 656 740,Australian Credit Licence 244616 (“BOQ”), promotes and distributes the Virgin Money Credit Cards ("Credit Cards"). National Australia Bank Limited ABN 12 004 044 937 Australian Credit Licence 230686 (“NAB”) is the credit provider and issuer of the Credit Cards.

Our/us/we/The Virgin Money Credit Cards Team means NAB unless the context otherwise requires it. BOQ does not and will not guarantee or otherwise support NAB’s obligations under the contracts or agreements connected with the Credit Cards.

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