SET UP & ACTIVE YOUR CARD

ACTIVATE A CARD

Your new credit card can be ready to use in a few simple steps, as shown below. Just make sure you have your credit card and mobile phone handy - we’ll send you an SMS as part of the set-up process.

Virgin Money Credit Cards - Using your card: Getting started | Set up your Online Account

Set-up your Account

Go to www.internetbanking.virginmoney.com.au and follow the prompts to set-up your online account.

Virgin Money Credit Cards - Using your card: Getting started | Set up your PIN

Download the Virgin Money app from the App Store or from Google Play using the links below.{padding-t-32}

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Add your credit card

Open the app, select the Existing Customer option, enter your mobile number linked to your Virgin Money credit card and follow the prompts to add your credit card details.

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Once you’re set up, log in to verify we’ve got all of the right information:

Via the app

Verify your contact details
Log in to the app > Profile > My details

Via Virgin Money Online

Verify your details
Click on customer profile and select My details

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All about your card

To learn how to get the most out of your credit card head to Using your Credit Card

FAQs

You can also find useful information about managing your account in FAQ's. Find out more

Need to contact us?

If you need help along the way give The Virgin Money Credit Cards Team a call on 13 37 39. They're available 8am to 8pm Monday-Friday, 9am to 5pm Saturday (AEST) and closed National Public Holidays.