Important Information

Here's where you'll find handy information including terms and conditions that apply to our Lite and Loaded home loan accounts.{sub-heading}

Terms and conditions

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Home Loan Terms and Conditions

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/content/dam/virginmoney/vma-downloads/home-loans/home-lending-terms-and-conditions.pdf

Lending Guide to Fees and Charges

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/content/dam/virginmoney/vma-downloads/home-loans/lending-guide-to-fees-and-charges.pdf

Virgin Money Credit Guide

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/content/dam/virginmoney/vma-downloads/home-loans/lite-and-loaded-credit-guide.pdf

Electronic Banking Terms and Conditions

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/content/dam/virginmoney/vma-downloads/home-loans/electronic-banking-terms-conditions.pdf

Virgin Money Rewards Terms and Conditions

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/content/dam/virginmoney/vma-downloads/rewards/virgin-money-rewards-terms-and-conditions.pdf
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/content/dam/virginmoney/vma-downloads/about-virgin-money/privacy-notification-and-consent.pdf
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Target Market Determinations

Lite Home Loan TMD

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/content/dam/virginmoney/vma-downloads/target-market-determinations/lite-home-loan.pdf

Loaded Home Loan TMD

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/content/dam/virginmoney/vma-downloads/target-market-determinations/loaded-home-loan.pdf
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Fact Sheet

Virgin Money Key Facts Sheet

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https://keyfactssheet.infochoice.com.au/?InstitutionId=330
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Forms

Home Loan Enquiry Form

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/home-loans/enquire-now

Managing your home loan

We’ve got you covered when it comes to handling all your home loan stuff, from how to change your repayments, to understanding your options, as well as heaps of other handy info.

FAQs and support

Find handy user guides, answers to frequently asked questions and more.

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Financial Difficulty Assistance

Find help if you are worried you won't be able to manage your upcoming repayments.

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Have a RewardMe home loan?

The RewardMe home loan is no longer offered for new applications. Existing customers can view interest rates and find support for the RewardMe home loan and Companion Account here.

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Contact us

Access fast home loan application decisions with support from our mobile bankers or find contact information for general enquires and support.

Get in touch

Our lending specialists are here to help. Start with a quick, no obligation chat at a time that works for you. Just fill in the form and our home loan experts will aim to contact you within 24 hours.

Enquire now

13 81 51

General enquiries | Home loan & offset account

Monday to Friday 8am - 6pm (AEST/AEDT)
Saturday 8am - 5pm (AEST/AEDT)
Excluding public holidays.

1800 701 997

Financial Hardship Assistance

Monday to Friday 8.30am - 5pm (AEST/AEDT)
Excluding public holidays.

View support page

Important information

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