Important Information

Here's where you'll find handy information including terms and conditions that apply to our Lite and Loaded home loan accounts.{sub-heading}

RewardMe Home Loan

Have a RewardMe home loan? The RewardMe home loan is no longer offered for new applications.
Existing customers can view interest rates and find support here.

Terms and conditions

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Lite Home Loan TMD

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Loaded Home Loan TMD

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/content/dam/virginmoney/vma-downloads/target-market-determinations/loaded-home-loan.pdf

Lending Guide to Fees and Charges

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Virgin Money Credit Guide

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/content/dam/virginmoney/vma-downloads/home-loans/lite-and-loaded-credit-guide.pdf?cid=HL-58-1

Home Loan Terms and Conditions

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/content/dam/virginmoney/vma-downloads/home-loans/home-lending-terms-and-conditions.pdf?cid=HL-58-1
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Fact Sheet

Virgin Money Key Facts Sheet

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https://keyfactssheet.infochoice.com.au/?InstitutionId=330

Managing your home loan

We’ve got you covered when it comes to handling all your home loan stuff, from how to change your repayments, to understanding your options, as well as heaps of other handy info.

FAQs and support

Find handy user guides, answers to frequently asked questions and more.

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Financial Difficulty Assistance

Find help if you are worried you won't be able to manage your upcoming repayments.

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Contact us

Access fast home loan application decisions with support from our mobile bankers or find contact information for general enquires and support.

General enquiries | Home loan & offset account

Monday to Friday 8am - 6pm (AEST/AEDT)
Saturday 8am - 5pm (AEST/AEDT)
Excluding public holidays.

13 81 51

Get in touch

General help | Home loan | Feedback

Find support, contact options and important information.

Contact us page

General enquiries | FInancial Hardship Assistance

Monday to Friday 8.30am - 5pm (AEST/AEDT)
Excluding public holidays.

1800 701 997

View support page

General enquiries

Monday to Friday 8am - 6pm
(AEST/AEDT)
Saturday 8am - 5pm
(AEST/AEDT)
Excluding public holidays.

13 81 51

General help | Feedback

Find support and contact options

Contact us page

Important information

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