Contact Us - Home and Contents Insurance

Our door's always open. We don't want to leave you in the lurch. This page gives you contact info for our Virgin Home and Contents Insurance Teams.

If you're here after hours and need some help, visit the FAQs section.


Need Home and Contents Insurance?

Get a quote or purchase over the phone
Mon to Fri 8am to 8pm, Sat 8am to 5pm (Sydney time).

By calling our friendly Customer Care team for a quote,
you'll be offered our standard Home and Contents Insurance
product. See PDS for details.

1800 887 707
Get a quote online
Online quote form
Have a question about your policy?
Our Customer Care Team is available
Mon to Fri 8am to 8pm, Sat 8am to 5pm (Sydney time)
1800 724 678
Send us an email
If you are overseas and need to speak with us +61 07 3377 8801
Are you a Velocity Frequent Flyer member?
Mon to Fri 8am to 10.30pm, Sat 8am to 5pm (AEST) 1800 654 012
Need to make a claim?
Manage your policy online 24 hours a day, 7 days a week Virgin Insurance Hub
Give our Claims Team a call for assistance
24 hours a day, 7 days a week
1800 662 884