Important information

The Australian Department of Foreign Affairs and Trade (DFAT) has upgraded their travel advice to Do Not Travel (Level 4) for all overseas destinations, as well as implementing domestic travel restrictions. In light of this, unfortunately we will no longer issue new travel insurance policies, effective 25 March 2020. Of course, we will closely monitor this situation and we hope to support you with your travel again soon.

If you purchased travel insurance from 18 March – 31 March AND haven’t travelled or otherwise utilised your policy you may eligible for a full refund on your Travel Insurance policy. Please refer to our FAQs for more information.

We’re here for you, so please check back regularly for trips planned for a later date.


Even when you’re getting away from it all, you may not want to leave everything behind. That includes those high-value items. And while you’ll always do your best to keep them safe and sound, unfortunately it doesn’t always work out that way.


Our Increased Item Limits option provides cover for your higher value items against loss, theft or damage during your travels. You're already covered for some valuables in our standard plans. The maximum standard limit as well as the increased options for any item are listed below. So if you need a higher limit, you’ll have the option to increase your cover for an additional premium when you purchase your policy.

Antiques, Curios and Works of art $750 $1,500 $2,250
Camera and Camera Equipment $3,000 $6,000 $9,000
Camping Equipment $750 $1,500 $2,250
Computers and Computer Equipment $3,000 $6,000 $9,000
Diving equipment $750 $1,500 $2,250
Formal Wear $750 $1,500 $2,250
Jewellery $750 $2,500 $5,000
Medical/Dental appliance $750 $1,500 $2,250
Mobile phones and devices with phone capabilities $1,000 $2,000 $3,000
Musical Instruments $750 $1,500 $2,250
Portable electrical devices $750 $1,500 $2,250
Prescription glasses and sunglasses $750 $1,500 $2,250
Watches $750 $1,500 $2,250

As always, it’s important to remember that any claim must be supported by the relevant documentation. So you will need to provide receipts and/or valuations to prove your ownership of and the value of any item for which you are making a claim.