Important information
The Australian Department of Foreign Affairs and Trade (DFAT) has upgraded their travel advice to Do Not Travel (Level 4) for all overseas destinations, as well as implementing domestic travel restrictions. In light of this, unfortunately we will no longer issue new travel insurance policies, effective 25 March 2020. Of course, we will closely monitor this situation and we hope to support you with your travel again soon.
If you purchased travel insurance from 18 March – 31 March AND haven’t travelled or otherwise utilised your policy you may eligible for a full refund on your Travel Insurance policy. Please refer to our FAQs for more information.
We’re here for you, so please check back regularly for trips planned for a later date.
Even when you’re getting away from it all, you may not want to leave everything behind. That includes those high-value items. And while you’ll always do your best to keep them safe and sound, unfortunately it doesn’t always work out that way.
Our Increased Item Limits option provides cover for your higher value items against loss, theft or damage during your travels. You're already covered for some valuables in our standard plans. The maximum standard limit as well as the increased options for any item are listed below. So if you need a higher limit, you’ll have the option to increase your cover for an additional premium when you purchase your policy.
| Categories | STANDARD LIMIT | INCREASED OPTION 1 | INCREASED OPTION 2 |
|---|---|---|---|
| Antiques, Curios and Works of art | $750 | $1,500 | $2,250 |
| Camera and Camera Equipment | $3,000 | $6,000 | $9,000 |
| Camping Equipment | $750 | $1,500 | $2,250 |
| Computers and Computer Equipment | $3,000 | $6,000 | $9,000 |
| Diving equipment | $750 | $1,500 | $2,250 |
| Formal Wear | $750 | $1,500 | $2,250 |
| Jewellery | $750 | $2,500 | $5,000 |
| Medical/Dental appliance | $750 | $1,500 | $2,250 |
| Mobile phones and devices with phone capabilities | $1,000 | $2,000 | $3,000 |
| Musical Instruments | $750 | $1,500 | $2,250 |
| Portable electrical devices | $750 | $1,500 | $2,250 |
| Prescription glasses and sunglasses | $750 | $1,500 | $2,250 |
| Watches | $750 | $1,500 | $2,250 |
As always, it’s important to remember that any claim must be supported by the relevant documentation. So you will need to provide receipts and/or valuations to prove your ownership of and the value of any item for which you are making a claim.