As the saying goes, if you can’t afford travel insurance, you can’t afford to travel. Make the most of your holiday dollar with our Basic Plan, designed to provide cover for your health and safety without breaking the budget.

Here’s a summary of some inclusions and exclusions of our Basic travel insurance plan. For full details, please read the Product Disclosure Statement (PDS). However, please note that it's only available if you're aged 74 years or under at the time the policy is issued.

What's covered?
Benefit Single Limit
Overseas Emergency Medical Assistance6
unlimited7
Overseas Emergency Medical & Hospital Expenses6
(includes emergency dental expenses resulting from an injury overseas)
unlimited7
Overseas Emergency Dental Expenses (per person)
(for the relief of sudden and acute pain to sound and natural teeth)
$1,000
Accidental Death6
-
Permanent Disability6
-
Funeral expenses incurred overseas or the cost of bringing your
remains back to your home (per person)

 

$15,000
Cancellation6
-
Additional Expenses
-
Travel Delay Expenses6
-
Alternative Transport Expenses
-
Luggage & Personal Effects6
-
Luggage & Personal Effects Delay Expenses6
-
Travel Documents, Transaction Cards & Travellers Cheques
-
Theft of Cash
-
Rental Vehicle Insurance Excess
-
Personal Liability
$1,000,000

Important information

The information above is a summary only. All amounts based on Single Cover policies. Limits, sub limits and exclusions apply. See our PDS for cover details, applicable excess, terms and conditions. Please note that our Cover Plans are only available if you’re aged 74 years or under at the time the policy is issued.

You do not have cover under these sections while travelling in Australia.

Where used, the term 'Unlimited' only means there is no capped dollar sum insured.

If you have a Virgin Australia Velocity High Flyer card, you may already have travel insurance for international travel. Find out more or read the PDS.

What's not covered?

Wherever you are on your travels, keeping safe and playing it smart is definitely the way to go. Everyone wants to have fun, but there are limits. That’s why all travel insurance policies have exclusions – a.k.a. the things we won’t cover.

It’s important to know what they are before you go, so we’ve outlined a few of the general exclusions below. We also suggest you check the full list under General Exclusions in our Product Disclosure Statement (PDS). We want you to have the time of your life. Just make sure you don’t put it at risk.

  • Drink, drugs and doing silly things

    Let's face it: taking fun too far isn’t a great idea anywhere in the world. Especially when you’re overseas. So if you do something reckless, like drinking too much or taking drugs and it ends up going horribly wrong, you may not be covered. So please, take it easy and take care. For more on this, just head to our PDS.

  • Law breaking behaviour

    Remember, even though you’re a traveller in another country, you’re not immune to their laws. So don’t go breaking any government prohibition or regulation, visa requirements or intentionally act illegally. Virgin Travel Insurance may not cover you. If you’d like to know more, our PDS is here to help.

  • On the road and licence-less

    Car, moped or motorcycle, it’s invigorating driving overseas. But please, always make sure you stick to the road rules of the country you’re in. Speaking of rules, no matter what – and where – you’re driving, a valid Australian driver’s licence PLUS a valid driver’s licence for the country you’re in are absolute musts – even if you’re not required by law to have one in that country.

    Rule of thumb: make sure you’re in possession of all relevant licences before you start that engine. Because in the unfortunate case of an accident, unless you have them, you may not be covered by us. There’s quite a bit more to know about all of this – including passenger information, so make sure you read our PDS to get the full details.

    And if you’re riding or travelling as a passenger on a quad bike or on a motorcycle whose engine capacity is greater than 250cc, you may not be covered. With one exception: you’ll be AOK if you paid the additional premium for insurance under our Adventure Pack.

  • Going into 'no-go' zones

    The world’s a wonderful place. But sometimes certain spots become ‘no-go’ zones for all sorts of reasons. That’s when the government steps in with advice and/or warnings. If this happens and you still set off into the direction of danger, you need to be aware there are some things you may not be covered for. To find out more, take a look at our PDS or check out our Travel Alerts.

  • Not following doctor's orders

    If your doctor says you’re not fit to travel, take heed and stay at home. We may not cover a claim you make that relates to you travelling against the advice of any medical advisor. So rest up, get better, and go to those places you’ve been dreaming about when you get the go-ahead. Don’t forget, we also cover a wide range of pre-existing medical conditions.

  • Pregnancy complications

    If you’re pregnant and heading off overseas, there are a few things you do need to be aware of while you’re travelling. We won’t cover any claim directly or indirectly linked to pregnancy, childbirth or related complications – unless it’s a single, uncomplicated pregnancy (up to and including 23 weeks). For all the details, take a look at our PDS.

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Why Virgin Travel Insurance?

  • 24x7 Emergency Assistance*
  • Great Choice of Additional Options*
  • Cover Plans for all Travellers*

*Exclusions, conditions and limitations apply. Please refer to Product Disclosure Statement for full details.

Make your holiday dollar go further

Make your holiday dollar go further

  • Kids covered at no extra cost
    With single and family cover, dependants (under 25 and not in full-time employment) are covered at no additional cost if travelling with an insured parent, guardian or grandparent.