Forms and T&Cs

From organising a salary payment to changing your name, you’ll find the form you need right here along with the terms and conditions that apply to your account.

Useful forms


If we were unable to identify you electronically, you'll need to complete this form and head down to Australia Post to complete your ID verification.


This form will make it a little easier to set up a regular salary credits from your employer directly into your Virgin Saver.

Our Terms and Conditions


This is an important document you should read to understand the terms and conditions relating to the Virgin Saver account.

Please note that the Virgin Saver was withdrawn from sale effective 7 November 2014.


Another important document relating to the use of the Non-Cash Payment Facilities of your account such as Direct Debits, your online account and the Telephone Self Service.


This is the privacy consent that you agree to when signing up for a Virgin Saver account.


Here you'll find what you're consenting to regarding electronic communications relating to your Virgin Saver account.