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Enjoy smooth sailing with our comprehensive Cruise Pack

Cruise Pack – Travel Insurance

If you’re sailing off into the sunset, be sure to board with our Cruise Pack. No matter where you are on the Seven Seas, we’ll be there to help provide the support you need.

The Cruise Pack provides extra benefits while you’re at sea, including medical, evacuation and cabin confinement cover. It also provides cover for pre-paid shore excursion cancellation, marine rescue diversion and more. Simply purchase it along with our Comprehensive, Domestic or Multi-Trip Travel Insurance Plans and sail away.

Here’s a summary of some inclusions and exclusions of our Cruise Pack. For full details, please read the Product Disclosure Statement (PDS).

What's covered?
What's not covered?
Benefit Single Limit
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This benefit covers medical treatment onboard a cruise vessel if you are injured or become sick while cruising. It includes:

  • Medical
  • Hospital
  • Surgical
  • Nursing
Medical cover while cruising
Emergency Dental Expenses (per person) $1,000
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This benefit provides for the arrangement of emergency assistance if you injure yourself, become sick or die while cruising. It includes:

  • 24-hour emergency medical assistance
  • Medical transfer or evacuation
  • Hospital guarantees
  • Messages to family
  • The return to Australia of your dependants if they are left without supervision following your hospitalisation or evacuation
  • Funeral arrangements overseas
  • Repatriation of remains to your home in Australia
Evacuation cover - ship to shore
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This benefit pays an allowance for each period of 24 hours you are confined to your cabin or hospital bed in the cruise vessel's hospital as a result of an injury or sickness.

Cabin confinement
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This benefit provides cover for your cancellation fees and lost deposits if you cannot participate in your prepaid shore excursion due to your confinement in your cabin or hospital bed in the cruise vessel's hospital as a result of an injury or sickness.

Pre-paid shore excursion cancellation
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This benefit provides cover for the repair cost or replacement cost of your formal wear which, during the journey, is stolen, accidentally damaged or permanently lost, provided it is intended for wear on a cruise vessel. The maximum amount paid is either the original purchase price or the limit shown in the Table of Benefits, whichever is the lesser.

Formal cruise attire lost or damaged
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This benefit provides reimbursement of reasonable replacement or hire costs if your formal wear is delayed, misdirected or misplaced while on the outward portion of your journey for over 12 hours from the time you boarded the cruise vessel, and it is necessary to purchase or hire replacement formal wear.

Formal cruise attire delayed
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This benefit pays an allowance for each day (up to a maximum of five days) that your cruise vessel diverts from its scheduled course in order to affect a marine rescue in accordance with obligations under international conventions governing the Law of the Sea, and Search and Rescue.

Marine Rescue Diversion

The information above is a summary only. All amounts based on Single Cover policies. Limits, sub limits and exclusions apply. See our PDS for cover details, applicable excess, terms and conditions.

Because you’re off on a cruise – not a ski trip, you need to make sure you have specific cover. It makes sense, after all. Put simply, most travel insurance policies generally won’t cover you for claims relating to travel on cruise vessels unless you’ve bought a Cruise Pack.

You also need to be aware that if you make a claim in relation to any of the following, it won’t be covered by us:

  • If you’re ill and don’t promptly follow the medical advice we’ve obtained, no subsequent medical, hospital or evacuation expenses will be covered.
  • If your formal cruise-wear loss or damage was left unsupervised in public or sent unaccompanied by you.
  • In a Marine Rescue Diversion, if the cruise vessel diverts from its scheduled course for any reason other than to carry out a marine rescue.

Please note that other general exclusions also apply. You can find out all about them in our PDS.

  • 24x7 Emergency Assistance
  • Cover Plans for all Travellers
  • Great Choice of Additional Options
  • Discounts for Couples

Important stuff

See Product Disclosure Statement for terms, conditions, excesses, limits and exclusions that apply. This information is of a general nature only and does not take into account your personal financial situation, needs or objectives. Please consider the Product Disclosure Statement and Financial Services Guide before deciding whether to buy this product. If you purchase a policy, Virgin Money receives a commission which is a percentage of your premium – ask us for more details. View Privacy & Security information.

Virgin Travel Insurance promoted by Virgin Money (Australia) Pty Limited ABN 75 103 478 897, authorised representative No 280884 of Virgin Money Financial Services Pty Ltd ABN 51 113 285 395 AFSL 286869. AGA Assistance Australia Pty Ltd ABN 52 097 227 177, AFSL 245631 trading as Allianz Global Assistance issues and manages Virgin Travel Insurance on behalf of the insurer, Allianz Australia Insurance Limited (Allianz) ABN 15 000 122 850 AFSL 234708.