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Contact Us - Superannuation

This page gives you contact info for Virgin Super. If you're here after hours and need some help, visit the Super Explained or the FAQs section.

Existing Customers

Super Customer Care for Individuals
8am to 6pm (AEST) - Mon to Fri apart from public holidays
1300 652 770
Super Customer Care for Employers
9am to 5pm (AEST) - Mon to Fri apart from public holidays
1300 855 040

If you're calling from overseas

+61 3 8306 0902
Send us your feedback or ask us a question Online Enquiry form
Need to post us some documents
Virgin Super
GPO Box 4650
Melbourne VIC 3001



It is very important to note that superannuation is a generally long term investment and that past performance is not indicative of future performance.


* Automatic Death & TPD cover for Australian residents aged 15-64 with our default insurance offering. Conditions and Exclusions (such as pre-existing medical conditions) apply. See the Virgin Super Insurance Guide for more information.


^ The Virgin Super Plus Administration Fee rate percentage is tiered and decreases for balances greater than $25,000 and $250,000. Other fees & costs apply, see the Product Disclosure Statement for further information.


+ SuperRatings award reflects a funds' value for money, and is awarded based on a rating system of investment, fees and service. SuperRatings does not issue, sell, guarantee or underwrite this product. Go to www.superratings.com.au for details of its ratings criteria.


This information is of a general nature only and does not take into account your personal financial situation, needs or objectives. As we don’t know your financial needs we can’t advise if Virgin Super will suit you. Please consider the Product Disclosure Statement and Financial Services Guide before making a decision about the product.


Prepared by Virgin Money Financial Services Pty Ltd ABN 51 113 285 395, AFSL 286869. Diversa Trustees Limited ABN 49 006 421 638, AFSL 235153 is Trustee for Virgin Superannuation ABN 88 436 608 094. Virgin Superannuation ABN 88 436 608 094.