Highlighted results for search term
Credit cards contact us banner

Contact Us - Superannuation

This page gives you contact info for Virgin Super. If you're here after hours and need some help, visit the Super Explained or the FAQs section.

IMPORTANT NOTE: We’re upgrading our services. Changes or requests (including rolling money in, insurance or investment changes, personal contributions, general updates and general withdrawals) to your Virgin Super account cannot be submitted between 16 November and 13 December 2015 and our Customer Care team will have limited access to our systems.

Sorry for the inconvenience.

Existing Customers

Super Customer Care for Individuals
Mon to Fri 8am to 6pm (Sydney time) - apart from public holidays
1300 652 770
Super Customer Care for Employers
Mon to Fri 8am to 6pm (Sydney time) - apart from public holidays
1300 855 040
If you're calling from overseas +61 2 4298 6028
Email us your feedback or ask us a question expert@virginsuperannuation.com.au
Need to fax us some documents 1300 882 327
Local number to fax documents +61 2 9263 3327
Need to post us some documents
Virgin Money Super
PO Box 1489
Wollongong, NSW 2500


This information is of a general nature only and does not take into account your personal financial situation, needs or objectives. As we don’t know your financial needs we can’t advise if Virgin Super will suit you. Please consider the Product Disclosure Statement and Financial Services Guide before making a decision about the product.


Prepared by Virgin Money Financial Services Pty Ltd ABN 51 113 285 395, AFSL 286869. The Trust Company (Superannuation) Limited ABN 49 006 421 638, AFSL 235153 is Trustee for Virgin Superannuation ABN 88 436 608 094.Virgin Superannuation ABN 88 436 608 094.