Manage Your Account
You can manage most changes to your account online by logging into your Super Account.
Log into your Virgin Super account and head to 'Your Super Account' section.
Log into your Virgin Super account and head to the ‘Personal Details’ section.
Head to our Performance section, this will give you an idea of how Virgin Super’s investments are performing in the market. We list up-to-date quarterly, yearly, 3 year, 5 year and 10 year returns.
You could also check out our market reports to see how the broader markets have fared. Finally, to keep in touch on how your super’s performing, login to your online account regularly to check your account balance.
With Virgin Super you’ve got three options, but there are legal bits and pieces you need to check.
Option 1: Binding nomination
By using a binding nomination, you’ve got the power to determine who should receive your death benefit. If your nomination is valid, the Trustee must pay your death benefit in accordance with your nomination. If your nomination isn’t valid, your death benefit will be paid in accordance with Option 3.
In order to be valid and binding, your nomination must be signed by you in front of 2 witnesses aged over 18 years who aren’t named as your beneficiaries and delivered to us. You can only nominate your dependants or your estate to receive your super benefit.
To make a binding nomination, you’ll need to send us your completed and signed Binding Death Benefit Nomination Form.
A valid nomination is effective for 3 years after the day it was first signed or last confirmed or amended by you. If you wish to confirm your nomination (to avoid it becoming ineffective after 3 years), simply send us a signed and dated written confirmation. Similarly, if you wish to amend or revoke your nomination, send us your written confirmation.
Option 2: Preferred (non-binding) nomination
By selecting this option, the Trustee will consider your preferred nomination, however the Trustee has the discretion to pay your death benefit (in proportions it determines) to any one or more of your dependants or your estate. You can update your preferred beneficiary nominations from your online account under the ‘Beneficiaries’ tab.
Option 3: No nomination
If you don’t make a nomination or you make an invalid binding nomination, your benefit will be paid to one or more of your dependants and/or your estate. This is at the Trustee’s discretion.
If you wish for a Solicitor or other third party to act on your behalf in respect of your intention to claim a Death Benefit, our Customer Care team will be able to capture the details for the 3rd party authorisation once your claim is in progress.
If you wish to hold authority on a child account as their Parent, Guardian or Legal Personal Representative, just contact our Customer Care Team and they’ll be able to set this up for you.
Before you head off on your maternity or paternity leave, download the Baby Break Application Form, complete it and send to us.
- Make sure you include a letter from your employer confirming your Maternity or Paternity Leave dates.
- Allow 14 working days for us to receive and process your application.
Please note, the Baby Break benefit is only available if you're a Virgin Super Plus member.