SUPERANNUATION

CONTACT US

Find support, contact details & important information.

This page gives you the contact info for Virgin Money Super.

Find important information and answers to frequently asked superannuation questions.

FAQ's & Support{icon-button}

Need to get in touch?{colspan-2}
Super Customer Care for Individuals
8am to 6pm (AEST) - Mon to Fri apart from public holidays
1300 652 770
Super Customer Care for Employers
9am to 5pm (AEST) - Mon to Fri apart from public holidays
1300 855 040
If you have a hearing or speech impairment, contact us through the National Relay Service
National Relay Service
Send us your feedback or ask us a question
Online Enquiry form
Need to post us some documents
Virgin Money Super
GPO Box 4650
Melbourne VIC 3001
If you need more information on Early Access due to Covid-19
Early Access Updates
Complaints relating to your Super{colspan-2}
Would you like to lodge a complaint?
How to lodge a complaint relating to your Virgin Money Super{grey-column}

If you’re currently experiencing problems with making calls to any of our teams or logging into your online accounts – check out our current system status page to see if there is a known outage that may be affecting you.

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Individuals

Employers

Product Disclosure Statement

Important documents

Forms

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Virgin Money Super Fund Details

Fund ABN
19 905 422 981

Fund USI
19905422981701

Additional information

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Important information

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