Exclusive Annual Flight Benefits Available

  Virgin Australia Velocity High Flyer Card Virgin Australia Velocity Flyer Card
$129 Virgin Australia Gift Voucher17    
Two Single Entry Virgin Australia domestic Lounge passes33    

Now you're flying ‐ enjoy a $129 Virgin Australia Gift Voucher, each year17.

To unlock your benefit, simply make a retail purchase in the 2 months prior to requesting your voucher. Use your Virgin Australia Gift Voucher when booking Virgin Australia flights on any fare type (including sale fares) or selected Virgin Australia Holidays’ packages anytime within 6 months of voucher issue date.

Here’s how you can take advantage of this great offer:

Check that you're eligible for the offer

  • You’re a primary Virgin Australia Velocity Flyer or High Flyer cardholder.
  • Your credit card has been activated.
  • 30 days has passed since your card approval date, or since your card approval anniversary date.
  • You’ve made at least one retail purchase on your card in the 2 months prior to requesting your voucher.
  • Your account is not in default or temporarily blocked.
  • You have not successfully requested a Gift Voucher in this anniversary period.

Ensure your details are up to date

  • Before you request your voucher it’s important that the details you enter at the time of claiming it match the details in your credit card customer account. This will prevent delays in processing your request.
  • You can check or update your details by logging into Virgin Money Online or by calling the Customer Care Team on 13 37 39. If you change your details you will need to allow 10 days for the changes to take affect before you can request your Gift Voucher.

Request your Virgin Australia gift voucher

  • If you’re eligible and ready to request your voucher, simply go to www.virginmoney.com.au/giftvoucher to complete the request form.
  • Your Gift Voucher will arrive as a PDF via email within 5 business days. It will contain your unique Voucher Number so make sure you file the email in a safe place.
  • Book flights online at virginaustralia.com.au or call the Virgin Australia Guest Contact Centre on 13 67 89 (fees apply to phone bookings).
  • Book holiday packages by calling Virgin Australia Holidays’ on 13 15 16.
  • Simply enter or quote your unique Voucher Number at payment to redeem the $129 voucher credit towards your booking.
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Relax ‐ with two complimentary Virgin Australia domestic Lounge passes, each year33

Virgin Australia Velocity High Flyer Card customers are able to relax and enjoy some time out before your flight with two complimentary Single Entry Virgin Australia domestic Lounge passes. These passes will automatically appear in your Velocity account as an anniversary present from us each year (on the month you were originally approved for the card) and are valid until your next card anniversary.

Here’s how you can take advantage of this great offer:

Find your Lounge passes

Each year after your card anniversary date, Virgin Australia Velocity High Flyer Card customers will have two complimentary Single Entry Virgin Australia domestic Lounge passes added to your online Velocity account. Here’s a screenshot of where you will see them within your Velocity account:

Lounge pass

Using your complimentary Lounge passes

Simply arrive at a domestic Virgin Australia Lounge and have your Velocity Membership Number AND boarding pass handy. The team at the Lounge will quickly check your details and you’ll be able to relax until your flight.

Lounge pass

Check out the Terms & Conditions for full details.

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