Here's where you can request your Virgin Australia Gift Voucher
Virgin Australia Velocity Flyer and High Flyer cardholders can enjoy the gift of travel with an exclusive $129 Virgin Australia Gift Voucher, provided as a Virgin Australia Travel Bank credit, every year.
Before you start
1. Check that you're eligible
- You're a primary Virgin Australia Velocity Flyer or High Flyer cardholder
- You've made at least 1 retail purchase on your card in the 2 months prior to requesting your voucher
- Your account is not in default
- You have not successfully requested the gift voucher in an anniversary period. The anniversary period starts on your account approval date or the anniversary of this date and ends the day before the next anniversary date.
- Check out the Terms & Conditions for full details.
2. Ensure your details are up-to-date
- It’s important that the details you enter in this form match the details in your credit card customer account. This will prevent delays in processing your request
- You can check your details by logging into the Virgin Money Internet Banking or the Virgin Money Australia app. If you need to update your details, please call The Virgin Money Credit Cards Team on 13 37 39. Please allow 3 business days for the changes to take effect before submitting your voucher request.
How to redeem your Gift Voucher:
- You'll receive an email from Virgin Australia outlining your Travel Bank account number and login details where you can access the $129 credit. If you already have a Travel Bank account, you will be notified by email that $129 has been credited to it.
- Book flights online at virginaustralia.com.au or call the Virgin Australia Guest Contact Centre on 13 67 89 (note price apply on phone bookings).
- During the booking process, select Travel Bank as the payment type. You will be able to manually enter the credit amount you would like to put towards the booking total.