Velocity Flyer Credit Card

How are my Velocity Points earned and transferred into my Velocity Frequent Flyer Account?

At the end of your statement cycle, the number of Points earned from eligible purchases are calculated using the conversion rate that’s applicable to your Virgin Money credit card. The Points earned will be automatically transferred into your Velocity Frequent Flyer Account within 15 business days after the close of the statement cycle.

What can Velocity Points be redeemed for?

You can redeem your Velocity Points for all kinds of rad things. Here are just a couple:

Domestic and international flights with Virgin Australia, Virgin Samoa, Etihad Airways, Virgin Atlantic, Virgin America, Delta and more.

A range of great hotels, car rentals and products including gift cards and vouchers.

Head to velocityfrequentflyer.com to see the full range of what's on offer or give the Velocity Team a call on 13 18 75. Membership Enquiries 0800 - 2000 AEDT Monday to Friday Flight Redemptions 0730 - 2230 AEDT 7 days a week

Do Velocity Points expire?

Your Velocity Points will be transferred to your Velocity Frequent Flyer Account after each statement cycle. Once your Points are in your Velocity Frequent Flyer Account they will not expire as long as you’re an active Velocity Member, that is, a Member who earns or redeems Velocity Points within a two-year period. For full details, see the Velocity Frequent Flyer terms and conditions at velocityfrequentflyer.com.

How do frequent flyer credit cards work?

Frequent flyer credit cards, such as the Velocity High Flyer Credit Card or Velocity Flyer Credit Card, are designed to help you earn points or air miles with a specific airline or frequent flyer program. These credit cards work by offering you points for every eligible purchase you make. The number of points you earn can vary depending on the card and the type of transaction. Once you've accumulated a sufficient number of Velocity points on your credit card, you can redeem them for various rewards, including flights, upgrades, and other travel-related perks. It's a great way to make your everyday spending work for you in terms of travel benefits.

How do I link my credit card to the Virgin Money app?

Download the Virgin Money app from the App Store or Google Play Store, open the app, select the ‘Existing customer, this way’ option, enter your mobile number then complete the steps to add your credit card details.

If you're an existing Virgin Go Transaction account and/or Virgin Boost Saver or Grow Saver account customer, you can go to the account screen, select the + sign, select credit card and follow the steps.

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How do I activate my Velocity Flyer Card?

Simply activate your velocity flyer card by either:

Logging in to Virgin Money Online at virginmoney.com.au/activate or;

Virgin Money app - go to the profile screen, select 'Manage cards' select the Flyer credit card and follow the prompts. If you're an existing Go Transaction account and/or Boost & Grow Savings account customer, go to the account screen, select the + sign, select credit card and follow the steps.

If you are the primary cardholder, please ensure you activate your card first. If you are an additional cardholder on this account, please note that you will not be able to activate your new card until the primary cardholder activates their card first.

Is Velocity Frequent Flyer membership required?

Yep, you’ll need to be a Velocity Frequent Flyer Member so that we can send you the Velocity Points that you earn with your credit card.

You’ll need to give us your Velocity Frequent Flyer membership number either on your application form when applying for your Virgin Money credit card, or by calling us on 13 37 39.

If you're not currently a Velocity Member you can arrange this when you apply for your card, or head to velocityfrequentflyer.com where you can join for free online. If you choose not to join Velocity Frequent Flyer, you’ll be ineligible for any offers or benefits relating to Virgin Australia or the Velocity Frequent Flyer Program.