Forms and important information - Credit Cards
From changing your name, to setting up a direct debit to automatically pay your account, you’ll find the form you need right here, along with the terms and conditions that apply to your account.
If not, give our Customer Care Team a call on 13 37 39.
Forms
Set up direct debit to automatically pay your account
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/content/dam/virginmoney/vma-downloads/credit-cards/Direct_Debit_Autopay.pdf
Apply for hardship assistance
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/content/dam/virginmoney/vma-downloads/credit-cards/Personal_Financial_Summary_Form.pdf
Change of Legal Name form
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/content/dam/virginmoney/vma-downloads/credit-cards/change-of-name-form.pdf
Letter of Authority
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/content/dam/virginmoney/vma-downloads/credit-cards/letter-of-authority.pdf
Flight Gift Voucher Request Form
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/content/dam/virginmoney/vma-downloads/credit-cards/virgin-australia-flight-gift-voucher.pdf
Current Terms and Conditions
Credit Card Terms & Conditions & Other Important Information
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/content/dam/virginmoney/vma-downloads/credit-cards/credit-card-terms-and-conditions.pdf
Credit Guide for Virgin Money Credit Cards
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/content/dam/virginmoney/vma-downloads/credit-cards/credit-guide-virgin-money-credit-cards.pdf
Privacy Consent
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/content/dam/virginmoney/vma-downloads/credit-cards/virgin-money-australia-privacy-policy.pdf
Velocity Rewards Program for High Flyer and Flyer Cardholders Terms and Conditions
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/content/dam/virginmoney/vma-downloads/credit-cards/velocity-rewards-program-terms-and-conditions.pdf
Virgin Money Credit Cards Complimentary Insurance Policy Information Booklet
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/content/dam/virginmoney/vma-downloads/credit-cards/credit-cards-complimentary-insurance-terms-and-conditions.pdf
Virgin Australia Gift Voucher Benefit Terms and Conditions
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/content/dam/virginmoney/vma-downloads/credit-cards/voucher-benefit-tcs-pdf-dl.pdf
Virgin Australia Lounge Pass Benefit Terms & Conditions
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/content/dam/virginmoney/vma-downloads/credit-cards/high-flyer-lounge-pass-tcs-pdf-dl.pdf
Virgin Australia Velocity High Flyer Card Bonus Status Credits Benefit Terms & Conditions
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/content/dam/virginmoney/vma-downloads/credit-cards/velocity-bonus-status-credits-terms-and-conditions.pdf
Virgin Money Rewards Program Terms & Conditions
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/content/dam/virginmoney/vma-downloads/credit-cards/virgin-money-rewards-terms-conditions-cvp.pdf
Credit Card Rewards Program for Anytime Rewards Cardholders Terms and Conditions
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/content/dam/virginmoney/vma-downloads/credit-cards/anytime-rewards-program-terms-and-conditions.pdf
Apple Pay Terms and Conditions
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/content/dam/virginmoney/vma-downloads/credit-cards/apple-pay-terms-conditions.pdf
Google Pay Terms and Conditions
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/content/dam/virginmoney/vma-downloads/credit-cards/google-pay-terms-conditions.pdf
Samsung Pay Terms and Conditions
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/content/dam/virginmoney/vma-downloads/credit-cards/samsung-pay-terms-conditions.pdf
Target Market Determinations
Virgin Australia Velocity Flyer Card
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/content/dam/virginmoney/vma-downloads/target-market-determinations/velocity-flyer-credit-card.pdf
Virgin Australia Velocity High Flyer Card
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/content/dam/virginmoney/vma-downloads/target-market-determinations/velocity-high-flyer-credit-card.pdf
Virgin Money Anytime Rewards Credit Card
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/content/dam/virginmoney/vma-downloads/target-market-determinations/anytime-rewards-credit-card.pdf
Virgin Money Low Rate Credit Card
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/content/dam/virginmoney/vma-downloads/target-market-determinations/low-rate-credit-card.pdf
Virgin Money No Annual Fee Credit Card
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/content/dam/virginmoney/vma-downloads/target-market-determinations/no-annual-fee-credit-card.pdf
View our handy FAQs
Contact Us
If you need help along the way give our Customer Care team a call on
13 37 39 They're available 24x7.