Forms and important information - Credit Cards
From changing your name, to setting up a direct debit to automatically pay your account, you’ll find the form you need right here, along with the terms and conditions that apply to your account.
If not, give our Customer Care Team a call on 13 37 39.
Forms
Set up direct debit to automatically pay your account
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Apply for hardship assistance
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Change of Legal Name form
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Add an authorised person to your credit card account
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Flight Gift Voucher Request Form
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Current Terms and Conditions
Credit Card Terms & Conditions & Other Important Information
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Credit Guide for Virgin Money Credit Cards
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Privacy Consent
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Velocity Rewards Program for High Flyer and Flyer Cardholders Terms and Conditions
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Virgin Money Credit Cards Complimentary Insurance Policy Information Booklet
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Virgin Australia Gift Voucher Benefit Terms and Conditions
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Virgin Australia Lounge Pass Benefit Terms & Conditions
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Virgin Australia Velocity High Flyer Card Bonus Status Credits Benefit Terms & Conditions
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Virgin Money Rewards Program Terms & Conditions
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Credit Card Rewards Program for Anytime Rewards Cardholders Terms and Conditions
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Apple Pay Terms and Conditions
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Google Pay Terms and Conditions
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Samsung Pay Terms and Conditions
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Target Market Determinations
Virgin Australia Velocity Flyer Card
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Virgin Australia Velocity High Flyer Card
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Virgin Money Anytime Rewards Credit Card
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Virgin Money Low Rate Credit Card
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Virgin Money No Annual Fee Credit Card
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View our handy FAQs
Contact Us
If you need help along the way give The Virgin Money Credit Cards team a call on 13 37 39 They're available 8am - 8pm Monday-Friday, 9am to 5pm Saturday (AEST) and closed National Public Holidays.