Important update

Virgin Money has removed Velocity Points on all new home loans.

If you applied prior to 25 May 2020 and your home loan settles by 31 August 2020, you will still earn Velocity Points1 upfront, ongoing and on anniversaries. Existing Reward Me Home Loan customers are not impacted and will continue to earn Velocity Points1.

All about Velocity

As the loyalty program of Virgin Australia, Velocity endeavour to make it easier for members to earn and redeem Points on the ground now, and in the future.

You need to be a Velocity Member in order to earn Points on your Reward Me Home Loan.

Joining Velocity is free and becoming a member is easy. You can visit the Velocity website and complete the Velocity join form. When you are ready, visit Velocity Frequent Flyer to start redeeming your Points for flights, accommodations, gift vouchers, online shopping, wine for a cosy night in and more.


Frequently asked questions

  • I have a Reward Me Home Loan. What Velocity Points1 do I earn?

    Customers who have an existing Reward Me Home Loan or who applied before 25 May 2020 and settle by 31 August 2020 earn:

    Settlement

    10,000 Points for every $100,000 drawn on settlement2

    1,000 Points per month

    A further 1,000 Velocity Points every month (per loan account)5

    30,000 Points every 3rd year

    Receive 30,000 Velocity Points every 3 years3 you are a continuous Reward Me Home Loan customer, when your loan balance remains above $50,000

    It’s worth noting that if you make a material change to you loan including a restructure and/or opening a new loan account on or after 25 May 2020, you may no longer be eligible to earn Velocity Points. Please contact our Customer Care Team on 13 81 51 to discuss any changes you’re are considering.

    Read the full terms and conditions here.

  • How are Velocity Points1 transferred to me?

    For customers who have an existing Reward Me Home Loan or who applied before 25 May 2020 and settle by 31 August 2020, the Points earned on your home loan will be automatically transferred into your Velocity Frequent Flyer Account at the following intervals:

    • Monthly Points are paid in arrears and are transferred within the first 7 days of each calendar month, so you should see them in your Velocity account by day 8.
    • Anniversary Points are transferred within the first 7 days of the calendar month after your anniversary. So if your loan anniversary is the 7th June, you should see them in you Velocity account by the 8th July.

    Read the full terms and conditions here.

  • Please contact our Customer Care Team on 13 81 51 to discuss any changes you’re are considering if you have any questions.