Contact Us - Home and Contents Insurance
Our door's always open. We don't want to leave you in the lurch. This page gives you contact info for our Virgin Home and Contents Insurance Teams.
If you're here after hours and need some help, visit the FAQs section.
|Need Home and Contents Insurance?|
|Get a quote or purchase over the phone
Mon to Fri 8am to 10:30pm, Sat 8am to 5pm (AEST).
|1800 887 707|
|Get a quote online
|Online quote form|
|Have a question about your policy?|
|Our Customer Care Team is available
Mon to Fri 8am to 10:30pm, Sat 8am to 5pm (AEST)
|1800 724 678|
|Send us an firstname.lastname@example.org|
|If you are overseas and need to speak with us||+61 07 3377 8801|
|Are you a Velocity Frequent Flyer member?|
|Mon to Fri 8am to 10.30pm, Sat 8am to 5pm (AEST)||1800 654 012|
|Need to make a claim?|
|Manage your policy online 24 hours a day, 7 days a week||Virgin Insurance Hub|
|Give our Claims Team a call for assistance
24 hours a day, 7 days a week
|1800 662 884|
|Complaints relating to your Home and Contents Insurance|
|Would you like to lodge a complaint?||How to lodge a complaint relating to your Virgin Home and Contents Insurance|