None of the monthly account keeping fees. All of the rewards. Meet the Virgin Money Go Account

5,000 points
New customers can earn 5,000 Virgin Money Bonus Points for opening a Go Account.5
Earn points on every spend
Get 8 Virgin Money Points for every purchase, direct debit and BPAY payment.1
A high interest boost
Our Go Account comes linked with a Boost Saver – our high interest savings account that can earn you up to 5.35% p.a. when you switch on the Lock Saver Feature and meet our Monthly Criteria.34


Virgin Money Rewards

Get to the points

Earn Virgin Money Points for spending and sometimes just existing.

coins

Earn

You’ll earn Virgin Money Points in so many ways with your Virgin Money Go Account.

Everyday spending

Earn 8 points for every eligible purchase, direct debit and BPAY payment you make.1

Partnering up

From crystals to kitty litter, earn Bonus Points when you shop with our retail partners.

Taking a vacay

Book your hotel stay via the Virgin Money app for a one-way trip to Bonus Points town.

Invite a friend

Bring a friend to the party and receive 5,000 bonus Virgin Money Points when they take out their first Virgin Money Go Account!13 

present

Redeem

Get to the really fun part – spending those points on sweet, sweet rewards.

Cashback

Convert a minimum of 500 points to money in your account.

Pay with points

Choose an eligible purchase, direct debit and BPAY payment (made in the last 90 days) to be paid for with the points equivalent to the purchase value.

Travelling

Redeem points for flights with Virgin Airlines.38 Or transfer points to or travel program partners like Velocity Frequent Flyer.37

Gifting

Gift points to other Virgin Money customers’ Rewards accounts or redeem points for gift cards.

More Go Account benefits

Go, go, go for more Go Account benefits 

Secure shopping with Visa debit card

Visa's Zero Liability Policy* guarantees that you won’t be held responsible for unauthorised charges made on your account.

Plus, get rewarded with points for every eligible transaction.1

Earn points faster with a joint account

Team up to turbocharge your points balance with a joint account and enjoy your rewards together. Virgin Money points will be split and evenlly allocated to both account holders. Aww yeah. 

Zero monthly account keeping fees

No matter how many everyday Go Accounts you have.

Get a savings boost with Boost Saver

Your Go Account comes linked with a Boost Saver, our high interest savings account, so you can earn interest while you earn points.

Your savings are safe

Your deposits are guaranteed up to $250,000 per customer by the Australian Government's Financial Claims Scheme.39

The Virgin Money app

We’re literally putting banking into your hands

Our banking app is half handheld Finance Bro and half cheerleader, encouraging you to build better money habits and save like a pro.

Spotlight on spending

Smart spending insights reveal where your dollars go and help you stay on budget.


Round Up to save up

Put saving on autopilot by switching on the Round Up feature6, which rounds every debit card transaction to the nearest dollar and deposits the difference into your Boost Saver account.


Digital wallet > actual wallet

Set up your digital wallet in the Virgin Money app to pay with a tap of your compatible devices and wearables.


Pay people instantly

Found a garage sale bargain or owe a mate for dinner? With Pay ID and Osko it’s never been easier or faster to pay anyone on the spot.

Important details

Go Account fees and charges

Name Fee Description
Monthly Account Keeping Free There are no monthly account keeping fees with our Virgin Money Deposit Accounts.
BPAY, Pay Someone, Card Transactions Free There is no fee charged by Virgin Money for performing a BPAY® Payment, pay anyone of making a card transaction, which you should be advised of at the time of making the transaction.
Domestic ATM Withdrawal Fee Free We don’t charge fees to withdraw cash, however a fee may be charged at the ATM and should be displayed on the screen before proceeding with the withdrawal. Most major bank ATMs do not charge a fee, giving you access to over 10,000 ATMs across Australia.
Domestic Emergency Card Replacement $15 Charged when we courier a card to you within Australia.
International Emergency Card Replacement $75 Charged when we courier a card to you internationally.
Currency Conversion 2.50%

Fee charged for any International Transaction which includes:

  • any transaction made in a foreign currency; or
  • when any transaction is processed outside of Australia (in Australian dollars or a foreign currency).

It is calculated as a percentage of the Australian dollar equivalent.

International ATM Withdrawal $5 Charged when a withdrawal is performed at an ATM outside of Australia. A fee may also be charged by the ATM owner and should be displayed on the screen before proceeding with the withdrawal.
International Balance Enquiry $2 Charged when a balance enquiry is performed at an ATM outside of Australia. A fee may also be charged by the ATM and should be displayed on the screen before proceeding with the withdrawal.
Trace $20 Charged when you request us to initiate a trace to confirm that a third-party payment was received at the destination account or when an unknown third-party payment has been received in your account. Note: the fee will be waived if the trace shows that the transaction was incorrectly posted to your account. 
Manual Statement $10 Charged when you request a manual statement to be generated and emailed to you. All statements are available on the Virgin Money App and can be accessed for closed accounts.
Paper Statement – Domestic $3 Charged for each paper statement that is required to be posted to an address in Australia.
Paper Statement – International $5 Charged for each paper statement that is required to be posted to an International Address.
BPAY Error Correction Fee $30 Charged when you and / or the BPAY biller request us to correct, investigate, dispute or trace an error made on a BPAY instruction. Note: This fee will be waived where it is determined that either our or the BPAY system has caused the error to occur.
Direct Debit Dishonour Free Charged for each direct debit that is dishonoured on the same day that the dishonour takes place.
Cheque Dishonour $10 Charged for each Cheque deposit that is dishonoured on the same day that the dishonour takes place.
Bank Cheque $10 Charged for each bank cheque that is produced and posted to an Australian address.
Withdrawal by card at Bank@PostTM Free There is no fee to withdraw cash using your card at Bank@PostTM
Deposit of cash at Bank@Post TM Free There is no fee to deposit cash at Bank@PostTM
Deposit of cheques at Bank@PostTM Free There is no fee to deposit cheques at Bank@PostTM
Balance enquiry at Bank@PostTM Free There is no fee to check your account balance at Bank@PostTM



 
Bonus Virgin Money points

Your 5K Bonus Points bank-warming gift

If receiving gifts is your love language, you’re going to be very happy here. Open a new Virgin Money Go Account and bundled Boost Saver and we’ll welcome you with 5000 bonus Virgin Money Points.5

That’s a $20 gift voucher from one of our many retail partners, including Amazon, Woolworths & Bunnings.

Simply make a minimum of one settled debit card purchase, direct debit or BPAY payment in the first 30 days.5

Offer ends 31/12/24. New customers only.

Open an account

 

Boost your savings with up to 5.35% p.a. interest

Your Virgin Money Go Account comes linked with the high interest earning Virgin Money Boost Saver account.

Meet the monthly criteria and lock in your savings for an interest rate of up to  5.35% p.a.34 to watch your savings stack up.

Check out the Boost Saver

 

Ready to get rewarded? Join online in minutes

Get your Virgin Money Go Account + Boost Saver bundle


Learn more about our accounts

Virgin Money Boost Saver

Our high-achieving, highest interest-earning savings account when you switch on the Lock Saver Feature and meet our Monthly Criteria.34

Learn more

Virgin Money Grow Saver

The ‘serious about savings’ account.

Learn more

Lock Saver Feature

Pin down a higher interest rate when you lock your savings in. (Psst. You’ll need to give us a 32 days’ heads up before you can access your funds when it’s enabled.)

Learn more

Rates and fees

See our account rates, limits and charges in detail.

Learn more



Want to chat?

Call us

For Go, Boost Saver or Grow Saver accounts you can call us on 13 81 51.

In-app chat
Profile > Help & Support > App support > Chat to us If we are not available right away or it’s after hours, we’ll respond as soon as we’re back on deck.
Operating hours
Monday to Friday: 8am – 8pm AEST Saturday: 9am – 5pm AEST

FAQs

 

  • Can I get a Virgin Money Go Account without a Virgin Money Boost Saver?

    The Go Account and the Boost Saver are a perfect pair and come bundled when you open a new Go Account. You can get points on your everyday transaction account as well as a high interest savings account. We’ve put them together to help you create better money habits and have some fun while you do.  

    That said, if you are an existing Virgin Money customer who already holds a credit card or a Virgin Money Grow Saver, then yes, you can take out just a Go Account through the app.

    If you’re not looking for an everyday bank account, but still want the perks of a dedicated savings account, you might want to check out our Virgin Money Grow Saver - our next highest interest savings account. Check it out here.

  • What is a transaction account?

    A transaction account is a type of bank account used for daily transactions such as depositing and withdrawing money, paying bills, and transferring funds.

  • How does Refer-a-friend work?

    It’s super simple. When your mate takes out a new Go Account with your unique referral code and meets the Welcome Offer Criteria26, you’ll receive a referral bonus of 5,000 bonus Virgin Money Points.13 They’ll receive our welcome offer of 5,000 Bonus Points too! 

    All you have to do is following these steps:

    1. Head to the Rewards Hub in the Virgin Money app
    2. Click on the ‘Refer A Friend’ offer to generate your unique referral link and share this with your friends.
    3. Your mate then opens a new Go Account, using your referral code and meets the Welcome Offer Criteria26

    A few things to keep in mind:

    • Your Bonus Points will be allocated within 5 business days of your friend meeting the eligibility criteria. 
    • While there isn’t a limit on how many people you can refer, you will only receive bonus points for the first five (5) successful referrals you made in any month. That’s a total of 25,000 bonus points each month! 
    • If your friend doesn’t meet the Welcome Offer Criteria5, then this won’t be considered a successful referral and you won’t receive the referral bonus points.
  • What is Virgin Money Rewards?

    Virgin Money Rewards is our loyalty program designed with you in mind. Our goal is to recognise and reward you for who you are, and to help you create better money habits. It’s about giving you a rewarding banking experience every day, not just someday. 

  • What does pending transaction mean on my bank account?

    A pending transaction on a bank account means that a transaction has been authorised by the account holder, but it has not yet been processed to the account. This can occur when a merchant or service provider has obtained authorisation to charge the account, but has not yet completed the transaction. This is usually why you'll see a pending transaction right after you've paid for a good or service.

  • How to open a transaction account?

    You can easily apply for a Virgin Money Go Transaction Account online or through the App or Google Play Store. Simply apply online or download the app and follow the instructions.

  • What is a debit card?

    A debit card is a payment card that allows you to make transactions directly from your bank account balance. When you open a Virgin Money Go Account, you will receive debit card which is accepted for online & in-person transactions globally and to withdraw cash from over 2.2 million ATMs worldwide.

    Unlike a credit card, a debit card uses the funds you already have in your account, so you're spending money you actually own, rather than borrowing it. It's a convenient, secure and easy way to manage your everyday spending.

  • Does Virgin Money have Online Banking for savings and transaction accounts?

    In short: yes, via the mobile app, but we currently don’t have internet banking via our website. The mobile banking app has everything you need for everyday banking, and you can manage your transaction and savings accounts anytime. Whether you need to check your accounts, use it for paying bills, to transfer funds, set up savings goals or access Virgin Money Rewards, you can do all this, and more, via the Virgin Money app.   

    In fact it’s such a great tool that you can also get alerts and insights into things like whether you’ve activated your bonus interest rate for the month, and when you’re getting close to spending budgets you’ve set.

  • Can I use the transaction or savings account as an offset account for my Virgin Money Home Loan?

    Not at this time.

  • Are there any ATM fees?

    ATM access is free via the Bank of Queensland ATM Network and the 4 major banks. Although Virgin Money doesn’t charge domestic ATM withdrawal fees, some financial institutions or independent ATM operators may charge fees for using their ATMs, and there are fees for balance enquiries and international ATMs. You can check out our full list of fees here