Go Account

Can I get a Virgin Money Go Account without a Virgin Money Boost Saver?

Yes, you can open a Virgin Money Go account without a Boost Saver. With a Go Account, you can enjoy smart money features such as tracking and categorising your spending.

If you also want to smash your savings goals, the Go Account and the Boost Saver are a perfect pair. You have the option to bundle these when you open a new Go Account. You can get points on your everyday transaction account as well as a high interest savings account. We’ve put them together to help you create better money habits that work around your lifestyle.

What is a transaction account?

A transaction account is a type of bank account used for daily transactions such as depositing and withdrawing money, paying bills, and transferring funds.

What is Virgin Money Rewards?

Virgin Money Rewards is our loyalty program designed with you in mind. Our goal is to recognise and reward you for who you are, and to help you create better money habits. It’s about giving you a rewarding banking experience every day, not just someday.

What does a pending transaction mean on my bank account?

A pending transaction on a bank account means that a transaction has been authorised by the account holder, but it has not yet been processed to the account. This can occur when a merchant or service provider has obtained authorisation to charge the account, but has not yet completed the transaction. This is usually why you'll see a pending transaction right after you've paid for a good or service.

How do I open a transaction account?

You can easily apply for a Virgin Money Go Transaction Account online or through the App or Google Play Store. Simply apply online or download the app and follow the instructions.

What is a debit card?

A debit card is a payment card that allows you to make transactions directly from your bank account balance. When you open a Virgin Money Go Account, you will receive a debit card which is accepted for online & in-person transactions globally and to withdraw cash from over 2.2 million ATMs worldwide.

Unlike a credit card, a debit card uses the funds you already have in your account, so you're spending money you actually own, rather than borrowing it. It's a convenient, secure and easy way to manage your everyday spending.

Does Virgin Money have Online Banking for savings and transaction accounts?

In short: yes, via the mobile app, but we currently don’t have internet banking via our website. The mobile banking app has everything you need for everyday banking, and you can manage your transaction and savings accounts anytime. Whether you need to check your accounts, use it for paying bills, to transfer funds, set up savings goals or access Virgin Money Rewards, you can do all this, and more, via the Virgin Money app.

In fact it’s such a great tool that you can also get alerts and insights into things like whether you’ve activated your bonus interest rate for the month, and when you’re getting close to spending budgets you’ve set.

Can I use the transaction account as an offset account for my Virgin Money Home Loan?

Yes. You can link up to 10 Go Accounts as offset accounts to a variable Loaded Home Loan, provided they are held in the same name as you or one of the other loan account holders and no one else.

Are there any ATM fees?

ATM access is free via the Bank of Queensland ATM Network and the 4 major banks. Although Virgin Money doesn’t charge domestic ATM withdrawal fees, some financial institutions or independent ATM operators may charge fees for using their ATMs, and there are fees for balance enquiries and international ATMs. You can check out our full list of fees here.