Using your card

Whether you're a new Virgin Money credit card customer or have been with us for a while, we want you to get the most out of your card. So here's the low down on everything from how to set up your account to how to contact us when you're overseas.

Virgin Money Credit Cards - Getting started

Getting started

Just got your card? Learn how to get up-and-running with our quick start guide. Read more 

Virgin Money Credit Cards - Managing your account

Managing your account

How to make changes to your account, such as what to do if your card is lost, updating your details or requesting a limit increase. Read more 

Virgin Money Credit Cards - Payments

Payments

All you need to know about making payments with your card and how to pay your account. Read more 

Virgin Money Credit Cards - Go online

Go Online

How to register and get the most out of Virgin Money online, your online account. Read more 

Virgin Money Credit Cards - Travelling overseas

Travelling overseas

What you need to know to get the best out of your card while travelling overseas or shopping online. Read more

Virgin Money Credit Cards - Rates and Fees

Rates and fees summary

Quickly reference the rates and fees across all of our cards. Read more

Virgin Money Credit Cards - Download Forms and T&Cs

Download forms and T&C's

Download handy forms and our Terms and Conditions. Read more

Virgin Money Credit Cards - Rewards and benefits

Rewards and benefits

How to make the most of your card's features and the rewards program linked to our flyer cards. Read more