Set-up your Account
Go to https://my.virginmoney.com.au, select ‘Register’ and follow the prompts to set-up your online account.
If you’re an Additional Cardholder we’ll need to have your mobile number on file prior to you being able to set up your online account. Give our Customer Care Team a call on 13 37 39 and once we have your mobile number listed, you can then go ahead and set up your online account as shown above.
A little house keeping
Once you’re set up, log in to verify we’ve got all of the right information:
Via the app
- Verify your contact details
Log in to the app > Profile > My details
Via Virgin Money Online
- Set your eStatement password
Go to Services > My profile > E-Statements and E-Notices > Register / Manage your eStatement & eNotice > Edit
- Velocity Membership Number
If you have a Virgin Australia Velocity Credit Card, do we have your Velocity Membership number?
Go to Rewards & Offers > Rewards Home > Modify Details
- Additional Cardholder
If you’d like to add an Additional Cardholder - go to Services > Card Services > Apply for new card
All about your card
To learn how to get the most out of your credit card head to Using your Credit Card
Need to contact us?
If you need help along the way give our customer care team a call on
13 37 39 They're available 24x7.
Anytime, anywhere
Manage your card like a boss wherever you are, with the Virgin Money app.