Food & drink

Earn up to 3,000 bonus points when you make 3 orders in a month9

Jimmy Brings

Food & drink

Earn 6 bonus points per $1 spent13



Earn 20 bonus points per $1 spent, up to 6,000 points10

My Muscle Chef


Earn 6 Virgin Money Points per $1 spent14

Pet Circle


Earn 20 bonus points per $1 spent11

OVO Energy


Earn 20,000 bonus points when you sign up to OVO Energy15


Food & drink

Earn 6 bonus points per $1 spent12



Earn 10 bonus points per $1 spent16

Want to chat?

Call us

For Anytime Rewards, Low Rate or No Annual Fee Credit Cards you can call us on 13 37 39.

For Go, Boost Saver or Grow Saver accounts you can call us on 13 81 51.

In-app chat
Profile > Help & Support > App support > Chat to us If we are not available right away or it’s after hours, we’ll respond as soon as we’re back on deck.
Operating hours
Monday to Friday: 8am - 8pm AEST Saturday: 9am – 5pm AEST


  • Why can’t I see any Partner Offers?

    You’ll need to wait 24 hours to see all the offers you are eligible for. And remember, only Virgin Money Go Account and eligible credit card holders are able to access all partner offers. If you are a Grow Saver Account or Boost Saver Account holder, you’ll still get access to a range of specific offers communicated to you from us. 

    Earn Bonus Points from selected partner offers. 

    You can choose from a wide range of personalised offers from Virgin Money Partners. Simply tap ‘Earn’ from the Rewards Hub and select the ‘Offers from our partners’ option. Then search through your available offers, check out the offer details and make your choice. Just remember, terms and conditions vary and can be found on the detailed screen for each offer. 

    To receive Bonus Points, simply pay for the transaction in accordance with the terms and conditions of the offer with your eligible Virgin Money debit or credit card and points will be credited to your account within 5 business days– it’s that easy. For selected online offers, clicking through to the merchant site from the Virgin Money Rewards app is required to receive the bonus points. 

    Please note: Card transactions that are pending won’t receive Bonus Points till the transaction has been cleared in your account. As soon as this happens, you’ll typically receive the Bonus Points within 24 hours, but these may take up to 5 business days to appear in your Points Activity.

  • How do I earn points?

    We love to give, so there's heaps of ways to earn points:

    • If you hold a Virgin Money Go Account, you will earn 8 Virgin Money Standard Points for every: 
      • settled (not pending) purchase using your debit card, 
      • direct debit 
      • BPAY transaction
      • Cash out from a merchant’s point of sales terminal.
    • If you hold an Anytime Rewards Credit Card, you will earn 1 Virgin Money Point for each dollar spent on eligible transactions19.     
    • Partner offers - earn Bonus Points from shopping with our partners via the "Partner Offers" section of the Rewards Hub   in the Virgin Money mobile app. (T&Cs apply)
    • Booking a hotel - earn 5 Bonus Points   for every $1 you spend when you book your hotel via the "Book Travel" section of the Rewards Hub in the Virgin Money mobile app. (T&Cs apply)
    • Referring a friend – Customers that hold a Virgin Money Go Account can earn Bonus Points by referring a friend to open a Virgin Money Go Account of their own (T&Cs apply)
    • Earn 5,000 Bonus Points when opening a new Virgin Money Go Account and meeting the welcome offer criteria. (T&Cs apply) New customers only.       
    • Earn 80,000 Bonus Points when opening a new Virgin Money Anytime Rewards credit card and meeting the welcome offer criteria. (T&Cs apply)
    • Just for being you. We’ll find the perfect moment to surprise you with Bonus Points, little perks or special offers, just to say thanks

    Getting up and running is easy if you’re already a customer and have the app. Just head to the Rewards Hub and tap the Earn button to start earning today.

  • How do I redeem points?

    We know that everyone likes to do things their way, so we’ve got lots of different ways for you to redeem your points:

    • Points for Gift cards – use your points to purchase digital cards from your favourite brands.
    • Points for Cash – Trade your points for money in your pocket.
    • Pay with Points- Use your points to pay for things you’ve recently purchased.
    • Transfer points to your travel program – Use your points to take you on your next great trip.
    • Share your points - Transfer points to a friend. Aren’t you lovely?
    • Book Travel – Treat yourself to your next getaway and book hotels instantly.

    Note: Redeeming Points is subject to the Virgin Money Rewards Terms and Conditions.

  • How can I review the points activity on my account?

    Your points are always at your fingertips. Simply head to the Rewards Hub in the app, then select your Points balance to access My Points Activity. Here you can view all of the Virgin Money Points that you’ve earned and redeemed. To review the details or the status of any transaction, just tap on the transaction.