Contact Us - Virgin Money Super

This page gives you the contact info for Virgin Money Super.

If you're here after hours and need some help, visit our FAQs section.

If you’re currently experiencing problems with making calls to any of our teams or logging into your online accounts – check out our current system status page to see if there is a known outage that may be affecting you.

Need to get in touch?
Super Customer Care for Individuals 
8am to 6pm (AEST) - Mon to Fri apart from public holidays
1300 652 770
Super Customer Care for Employers 
9am to 5pm (AEST) - Mon to Fri apart from public holidays
1300 855 040
If you're calling from overseas +61 3 8306 0902
If you have a hearing or speech impairment, contact us through the National Relay Service National Relay Service
Send us your feedback or ask us a question Online Enquiry form
Need to post us some documents Virgin Money Super
GPO Box 4650
Melbourne VIC 3001
If you need more information on Early Access due to Covid-19 Early Access Updates
Complaints relating to your Super
Would you like to lodge a complaint? How to lodge a complaint relating to your Virgin Money Super