Disaster relief - emergency assistance

Our hearts go out to everyone who has been impacted by the catastrophic bushfires. We are committed to supporting our customers who need assistance. Below are some important numbers and links.

Home Loans
  Click here to find out how we can support you
  Call 1800 701 997 for emergency assistance
Home Insurance
  Make a claim online
  Call 1800 662 884 for emergency assistance.
Car Insurance
  Make a claim online
  Call 1800 662 884 for emergency assistance.
Credit Cards
  Click here to find out how we can support you if you are experiencing hardship, or have received an overdue notice and need assistance.
  Call 1800 255 304 for emergency assistance.
Travel Insurance
  Please refer to the following Travel Advisory from our partner Allianz Global Assistance
  Make a claim online
  Call 1800 134 419 for emergency assistance (open Mon to Fri - 8am to 5pm AEST).
Life Insurance & Income Protection
  Call 1300 814 990 for assistance (open Mon to Fri - 8am to 7pm AEST).
Super
  Call 1300 652 770 for assistance (open Mon to Fri - 8am to 6pm AEST). 

Useful Information

These organisations also have relevant information for people affected by the bushfires: