Age group | Monthly Criteria |
---|---|
14 – 17 years | There are no criteria required to activate the benefits. You’re already good to go. |
18 – 24 years |
Deposit $1,000 or more from another financial institution (such as your salary) into your Virgin Money Go Account and make at least 5 purchases, direct debits or BPAY payments which settle in that month (not pending). Ready? Go. |
Over 25 years |
Deposit $2,000 or more from another financial institution (such as your salary) into your Virgin Money Go Account and make at least 5 purchases, direct debits or BPAY payments which settle in that month (not pending). Let’s go! |
About Virgin Money Rewards
Earning & Managing Points
- Which Virgin Money products have access to Virgin Money Rewards?
- How can I earn points?
- What is the Monthly Criteria?
- I’ve just signed up. Do I get any welcome benefits?
- Do my Virgin Money Points expire?
- How can I review the points activity on my account?
- When are Virgin Money Points credited to my account?
- What happens if I hold a Joint Account?
- I don’t think my Virgin Money Points were correctly credited to me. What can I do?
- Can I earn points for referring a friend? How?
- How long does it take to get my points?
- Is there a limit as to how many people I can refer?
- Does the way I earn points change if I have a Joint Account?
- Will I still earn Velocity Points on my credit card and other products with Virgin Money?
Hotel Bookings
- Can I earn Virgin Money Points when I make a hotel booking?
- Why do I see two different prices shown during the hotel booking process?
- Can I book a hotel for anyone else?
- How far in advance do I need to make a hotel booking?
- What is the maximum number of guests I can book for?
- When I book multiple rooms together, why can’t I select children as guests?
- Where can I find hotel information such as amenities, parking availability and other details?
- How can I change or cancel my hotel bookings?
- Can I make a special request for the hotel?
- Does the booking cost include taxes and service charges?
- How can I view the details of my travel bookings?
- My reservation shows as pending for confirmation. What does this mean?
- Help, I accidentally made a booking with the wrong information (e.g. wrong traveller name). What can I do?
- Will I receive a confirmation directly from the hotel?
- Are bookings confirmed with the hotel instantly?
- What type of cards are accepted for payment?
Partner Offers
Gift Cards
Points for Cash
- How can I redeem my Virgin Money Points to cash?
- How will I receive the cash when I redeem Virgin Money Points to cash?
- How long does it take to receive the money when I use ‘Redeem points to cash’?
- Can I automatically redeem my Virgin Money Points to cash?
- How many of my points will be redeemed for cash if I turn on Auto-redeem?
- When is my next automatic redemption for cash?
- If I have Auto-redeem turned on, can I still make a one-time redemption for cash prior to the next scheduled automatic transfer date?