How to manage your Super

Managing your super has never been easier. You can join Virgin Money Super and get access to your online account in 30 minutes. Easily search for and consolidate your super, check your super balance, view contributions, assess your investment performance and make changes to your investment mix all from within your online account.

How to switch to Virgin Money Super

Simply:

  • Join online today. We’ll normally send your Virgin Money Super customer number within 30 minutes.
  • Follow the simple instructions to set up your online account.
  • From your online account, use our consolidation tool to find all your super accounts and transfer them to your new Virgin Money Super account. Our consolidation tool will generally find all your accounts within minutes.
  • Complete and provide your employer with a super choice form.
  • Start managing your money the way you want.

To get you settled, try our free specialist helpline advice service. Our personalised superannuation advice can help you make decisions about your super, including the right investment mix and insurance options to consider.

Find out more about our simple super advice service.

Access your online account anywhere, any time

Login online from any device and you could make changes to your account, anywhere. We’ve put your key information on a single screen to enable you to transact online anytime, to ensure your super is working as hard as it should be.

Your online account will help you keep on top of your account activity, assist you to make simple decisions about your investments – including tips about what you might want to do next and a retirement planning tools to help you better plan for your future.

Check your balance or make a change to your investment mix on the bus ride home – all from your phone.

Login to your online account below:

LOGIN AS A CUSTOMER  LOGIN AS AN EMPLOYER

Tips for managing your super

  • Finding lost super

    You may have super sitting somewhere you can’t quite put your finger on. Not to worry! You’ll have the ability to find and consolidate your lost super within your online account. Give us permission to search for your other super and we’ll do it all for you. Bring all your super accounts together in less than 10 minutes – no forms, no hassle.

    To find and reclaim your lost super, login to your online account and use our super consolidation tool. In just a couple of minutes, you can find and consolidate all of your lost super accounts.

  • Combine your super to save

    If you've had more than one job, chances are you'll have more than one superannuation account and you'll be paying multiple super fees.

    Rolling over or transferring your existing superannuation funds to Virgin Money Super is simple. From your Virgin Money Super online account head to the ‘Rollovers‘ section and consolidate all of your super accounts into your new Virgin Money Super account. No paperwork or hassle.

  • Change your investment mix anytime

    Virgin Money Super is all about flexibility and choice. You can switch easily between our super investment options as much and as often as you want for free, all from your online account. Join Virign Money Super today and gain the freedom to control your future. Find out more about the benefits of switching your investment mix.

  • How to manage your insurance

    Keeping track of your insurance is simple. You can do it from your online account, on any device, no matter where you are.

    As your personal insurance needs change, you can opt out of automatic insurance cover at anytime, if you don’t think you need it, or tailor your insurance to ensure you have the right level of cover in place.

    Just login to your online account and head to the 'Insurance' section to update your insurance preferences. Alternatively, you can call our Customer Care team on 1300 652 770.

    Simple super advice

    If you need assistance in working out what type and what level of insurance is right for you get simple super advice from qualified financial advisers via our specialist helpline advice service.

    Our helpline advise team can help you make decisions about which insurance option to choose. Call the team on 1300 652 770.

    Find out more about our superannuation insurance offering.

  • Making contributions

    One of the smartest ways to grow your super over the long term is to make regular contributions. There are many ways to make contributions, here’s a summary of them.

    Employer SG contributions

    This is the compulsory payment made by your employer if you’re a permanent or contract employee. By law, the minimum superannuation guarantee (SG) contribution rate is 9.5% of your salary or wage payments.

    To tell your employer that you’d like your 9.5% employer SG contributions paid into your Virgin Money Super account, download the Super Choice form, sign it and pass it to your HR department.

    Your employer usually needs to know the following information:

    • Our Fund name: Virgin Money Super;
    • Our Australian Business Number (ABN): 19 905 422 981;
    • Our Unique Superannuation Identifier (USI): 19905422981701;
    • Your Virgin Money Super customer number.

    Voluntary contributions

    Making voluntary after tax contributions to your super could have a significant impact on your retirement savings. You can make after tax contributions at any time online via Bpay. Log in to your online account to check your Virgin Money Super BPAY® Customer Reference Number and BPAY® Biller Code under the ‘Contributions’ tab.

    It is important you keep an eye on the contribution caps limits. For assistance on your contributions our helpline advise team can help you make decisions about the right way to make contributions to your super.

    Don’t forget that if you make after- tax contributions and earn less than $51,813 a year (for the 2017/18 year), the Australian government may also contribute to your super (up to certain dollar limits).

    You can find our more on contributions by reading our comprehensive contributions fact sheet.

    Salary sacrifice

    To salary sacrifice, all you need to do is ask your employer if they will pay some of your gross salary into your super fund. Remember your salary sacrifice contributions aren’t treated as taxable income, so income tax is not payable on the amount paid to the super fund. Your super fund however, will pay contributions tax on the contributions you make.

    Spouse contributions

    Most couples can make contributions on behalf of each other. To receive a spouse contribution into your Virgin Money Super account you’ll need to provide your spouse with your Virgin Money Super BPAY® Customer Reference Number (CRN) and our BPAY® Biller Code. Note that your BPAY biller code for spousal contributions is different to your personal code. These details are available in your online super account, or you can contact our Customer Care team on 1300 652 770.

  • Managing your account

    We’ve put your key information on a single screen and you can transact online anytime, on your phone, tablet or desktop, to ensure your super is working as hard as it should be.

    Your new online account will help you keep on top of the activity in an easy to read timeline which outlines what has happened, and when.

    What can you do from your online account?

    • Check your current super account balance and see how your super is tracking;
    • Change your investment mix;
    • Check you super performance;
    • Search for and consolidate your super;
    • Find lost super;
    • Manage your insurance options;
    • Update your contact details.
  • Nominate a beneficiary

    With Virgin Money Super you have three options to nominate a beneficiary.

    Option 1: Binding nomination 
    A binding nomination gives you the power to determine who should receive your death benefit. If your nomination is valid, the Trustee must pay your death benefit in accordance with your nomination.

    If your nomination isn’t valid, your death benefit will be paid to one or more of your dependants and/or your estate, at the Trustee’s discretion.

    In order to be valid and binding:

    • Your nomination must be signed by you in front of 2 witnesses aged over 18 who aren’t beneficiaries, and delivered to us.
    • You can only nominate your dependants to receive your super benefit.
    • You’ll need to send us your completed and signed Binding Death Benefit Nomination form.

    A valid nomination is effective for 3 years after the day it was signed, or last confirmed or amended by you, we will send you a reminder when your binding beneficiary is expiring so you can keep it current at all times.

    Option 2: Preferred (non-binding) nomination 
    By selecting this option, the Trustee will consider your preferred nomination, however the Trustee has the discretion to pay your death benefit (in proportions it determines) to any one or more of the dependants of your estate. You can update your preferred beneficiary nominations from your online account under the ‘Beneficiaries’ tab.

    Option 3: No nomination 
    If you don’t make a nomination or you make an invalid binding nomination, your benefit will be paid to one or more of your dependants and/or your estate. This is at the Trustee’s discretion.

    For more information on the nomination of beneficiaries, see the beneficiaries fact sheet.

  • Get started now with Virgin Money Super

More about Virgin Money Super

Virgin Money Superannuation - Super fees

Virgin Money Super fees

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Virgin Money Superannuation - Investment options

Our investment options

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Virgin Money Superannuation - Our Super performance

Our super performance

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Virgin Money Superannuation - Insurance options

Our insurance options

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Any questions?
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Send us your super enquiry today. We'll respond within 1 business day.

Customer Care team

Talk to our Customer Care team on 1300 652 770
Mon-Fri 8am-6pm (AEST) apart from public holidays.