How to make a claim

Making a claim online
24 hours a day, 7 days a week
Virgin Insurance Hub
Give our Claims Team a call for assistance
24 hours a day, 7 days a week

1800 662 884

About the claim process

Our claims team will do their best to ensure your experience is as hassle-free as can be to avoid any inconvenience to you and your family.
We may need to arrange an assessor to inspect the damage to your house and help organise repairs or replacements of damaged items.