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Virgin Insurance Hub |
| Give our Claims Team a call for assistance 24 hours a day, 7 days a week |
1800 662 884 |
Our claims team will do their best to ensure your experience is as hassle-free as can be to avoid any inconvenience to you and your family.
We may need to arrange an assessor to inspect the damage to your house and help organise repairs or replacements of damaged items.
Exclusions and conditions apply. See the Product Disclosure Statement, Target Market Determination (TMD) and Financial Services Guide (FSG) for full details. Not available in Northern Territory, North Queensland and Northern Western Australia. Approved applications only.
Optional Flood cover: Covers you for the cost of damage caused to your home by flooding, rivers, creeks and other bodies of water. Flood cover may not be available for some addresses.
Virgin Home and Contents Product Disclosure Statement (PDS), Target Market Determination (TMD) and Financial Services Guide (FSG).
Virgin Car Insurance Product Disclosure Statement (PDS) and Target Market Determination (TMD), Premium, Excess and Discount Guide (PED) and Financial Service Guide (FSG).
Virgin Car Insurance Roadside Assistance Terms and Conditions.
This information is of a general nature only and does not take into account your personal financial situation, needs or objectives. As we don’t know your financial needs we can’t advise if our products will suit you. Terms, conditions, limits and exclusions apply. Please consider the relevant Product Disclosure Statement, Target Market Determination and/or Terms and Conditions available at virginmoney.com.au before making a decision about the product. Any discounts on both new and renewing policies only apply to the extent that any minimum premium isn't reached.
Auto & General Services Pty Ltd (ABN 61 003 617 909; AFSL 241411) ("AGS") arranges the insurance on behalf of Auto & General Insurance Company Ltd (ABN 42 111 586 353; AFSL 285571).
Insurances: Virgin Car Insurance and Virgin Home and Contents Insurance are promoted by Virgin Money (Australia) Pty Limited (“Virgin Money”) as the Authorised Representative No. 280884 of Virgin Money Financial Services Pty Ltd ABN 51 113 285 395 AFSL 286869. Car, Home and Contents: Auto & General Services Pty Ltd (ABN 61 003 617 909; AFSL 241411) arranges the insurance on behalf of the product issuer, Auto & General Insurance Company Limited (ABN 42 111 586 353; AFSL 285571).
