What is contents insurance?

Contents Insurance covers valuables like appliances, furniture, jewelry and more when lost or damaged by events such as storms, theft or fire (including bushfire).

While you'll need Building Insurance to protect the building itself, Home Contents Insurance can cover your important personal belongings if one of these unfortunate insured events happen to you. 

Why Virgin Contents Insurance?

What's in it for me?

Actually affordable

Save 15% on your first year's premium when you purchase Virgin Contents Insurance online.1

Quick and easy

Applying for your contents insurance has never been easier. Get cover in minutes with our easy online application process.

Flexible for you

Find affordable and flexible cover options to go with your contents insurance, with 21 day cooling off period.4


Really reliable

You can lodge a claim for your contents insurance online or over the phone 24 hours a day, 7 days a week. 

Award winning

We must be doing something right, because our home and contents insurance just won The Mozo Experts Choice award for exceptional value5, 5 years’ running.

Easy access 24/7

Manage your contents insurance policy online with the Virgin Insurance Hub.

What's covered?

What's covered with your contents  insurance? 

You should have peace of mind knowing all the things that make home feel like home are insured.

That’s why our contents insurance offers cover for life’s unscripted moments, like:

  • Fire
  • Explosion
  • Theft or attempted theft
  • Malicious damage, vandalism, riot or civil commotion
  • Breakage of glass, ceramic and sanitary fixtures
  • Storm and rainwater
  • Lightning
  • Earthquake or Tsunami
  • Escape of liquid (e.g. pipes, drains, etc)
  • Impact at home (e.g. fallen tree/branch)


Cover limits
Repair or replacement of your home building  
Repair or replacement of your home contents  
Limits apply to certain items. See PDS.
Legal liability
Up to $20 million
Temporary accommodation
Up to 10% of sum insured, up to 12 months
Debris removal and extra rebuilding costs
Up to 10% of sum insured
Funeral expenses Up to $7,000
Modifications to home Up to $5,000
Mortgage discharge costs  
Contents temporarily removed Up to 20% of sum insured
Contents lost or damaged in transit Up to 20% of sum insured
Replacement of locks and stolen keys
Up to $1,000
Unattached equipment Up to $500
Visitors’ uninsured contents Up to $500
Food spoilage Up to $500

This is a brief summary only. Conditions apply. Full details are contained in the Product Disclosure Statement (PDS).

Optional covers

Add-ons to your contents  insurance policy.

Looking for extra coverage on your contents insurance cover? Tailor your cover with our optional extras:

  • Flood Cover#
  • Personal Effects Cover
  • Motor Burnout Cover
  • Accidental Damage Cover
  • Commercial Storage

# The addition of Flood Cover to a policy is subject to our underwriting criteria.

For full details on this product please see the Product Disclosure Statement (PDS).

Want to add extra cover on your contents insurance policy? 

To ensure your personal possessions have extra coverage, you might consider one or more of these optional covers. To add these, simply get an online contents insurance quote then add your desired cover in the “Optional Cover” section. 

Get a contents insurance quote.

Contents insurance for renters.

Not a homeowner? You can cover your contents too! Renters can take out contents insurance with Virgin Money. Even if you don’t own your home, you can still enjoy peace of mind knowing your possessions and valuables are covered in the event of unforeseen circumstances. 

Need to make a claim on your contents insurance?

No sweat! We’ve made the claims process simple and easy so you can rest easy knowing your contents are covered. You can get in touch with one of our helpful claims team members 24/7.

Learn more about making a claim on your contents insurance.


  • What is covered by contents insurance?

    Contents insurance covers your personal valuables and household items  if they're damaged, lost or stolen. This can include the cost of repairing or replacing a damaged item, accidental breakage of glass and more. 

  • What does “contents” mean?

    Contents simply means the items and valuables that you own! With contents insurance, these valuables are covered in the event that they are damaged, lost or stolen due to unexpected circumstances. These can include theft, natural disasters and more. 

  • How much contents insurance do I need?

    The contents insurance policy you decide on and the amount in which you are insured for will depend on you. There are a number of factors that will determine how much you need. These factors include: your budget, the value of your belongings and how much you would like insured. 

  • How much is contents insurance?

    The cost of your contents insurance policy will depend on a number of factors that are specific to you. These factors include: your budget, the value of your belongings and how much you would like insured. You can get a contents insurance quote from Virgin Money in minutes!

  • Is contents insurance worth it?

    When deciding if  contents insurance is worth it for you, you should consider the value of your personal belongings. The higher the value the more you have to lose. It can be very worthwhile making sure the possessions you value the most are covered with financial protection against loss or damages.