Important update

New travel insurance policies are no longer issued, effective 25 March 2020.

Your safety while travelling on your adventure is important, just like making sure your insurance policy is valid when you embark on your adventure.

To ensure your policy is valid whilst travelling, we've pulled an up-to-date list of countries the Department of Foreign Affairs and Trade (DFAT) consider as "Do not travel" & "Reconsider your travel" – this is provided via the Smartraveller website.

It's important to keep up-to-date with this page and the Smartraveller website. If the country you intend to visit is on this list, your travel insurance policy may not be valid.

 

Speak to your local operator and ask to be put through reverse charge to +61 7 3305 7499.

Click here for more information on current travel alerts and understand the impact on your insurance.

Do Not Travel
Country Date of Issue
Ukraine 27 Mar 2025
South Sudan 27 Mar 2025
North Korea (Democratic People's Republic of Korea) 25 Mar 2025
Venezuela 20 Mar 2025
Syria 12 Mar 2025
Iraq 05 Mar 2025
Mali 05 Mar 2025
Somalia 05 Mar 2025
Yemen 03 Mar 2025
Belarus 13 Feb 2025
Haiti 11 Feb 2025
Niger 06 Feb 2025
Democratic Republic of the Congo 03 Feb 2025
Lebanon 21 Jan 2025
Iran 20 Jan 2025
Libya 13 Jan 2025
Central African Republic 08 Jan 2025
Chad 08 Jan 2025
Burkina Faso 17 Dec 2024
Afghanistan 04 Dec 2024
Russia 29 Nov 2024
Myanmar 16 Sep 2024
Sudan 21 May 2024
Reconsider Your Need to Travel
Country Date of Issue
Ethiopia 19 Mar 2025
Bangladesh 18 Mar 2025
Israel and the Occupied Palestinian Territories 18 Mar 2025
Pakistan 11 Mar 2025
Mozambique 20 Jan 2025
Eritrea 10 Jan 2025
Burundi 08 Jan 2025
Mauritania 07 Jan 2025
Nigeria 20 Dec 2024
Turkmenistan 15 May 2024
High Degree of Caution
Country Date of Issue

Please note: there are exclusions applicable to claims arising from travelling against Government advice, warning and/or mass media statements. To find out more, see the General Exclusions section of the PDS.

Visit the Smart Traveller site for more information

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