Important update

New travel insurance policies are no longer issued, effective 25 March 2020.

Your safety while travelling on your adventure is important, just like making sure your insurance policy is valid when you embark on your adventure.

To ensure your policy is valid whilst travelling, we've pulled an up-to-date list of countries the Department of Foreign Affairs and Trade (DFAT) consider as "Do not travel" & "Reconsider your travel" – this is provided via the Smartraveller website.

It's important to keep up-to-date with this page and the Smartraveller website. If the country you intend to visit is on this list, your travel insurance policy may not be valid.


Speak to your local operator and ask to be put through reverse charge to +61 7 3305 7499.

Click here for more information on current travel alerts and understand the impact on your insurance.

Do Not Travel
Country Date of Issue
Syria 08 Dec 2023
Iraq 06 Dec 2023
Venezuela 05 Dec 2023
Ukraine 05 Dec 2023
Afghanistan 04 Dec 2023
Russia 30 Nov 2023
Iran 24 Nov 2023
Niger 22 Nov 2023
Myanmar 20 Nov 2023
Lebanon 09 Nov 2023
Sudan 07 Nov 2023
Somalia 03 Nov 2023
Central African Republic 02 Nov 2023
Yemen 23 Oct 2023
Belarus 05 Oct 2023
South Sudan 05 Oct 2023
Libya 28 Sep 2023
Mali 27 Sep 2023
Haiti 05 Sep 2023
North Korea (Democratic People's Republic of Korea) 16 Aug 2023
Burkina Faso 11 Aug 2023
Chad 27 Apr 2023
Reconsider Your Need to Travel
Country Date of Issue
Pakistan 08 Dec 2023
Nigeria 09 Nov 2023
Eritrea 08 Nov 2023
Egypt 28 Oct 2023
Israel and the Occupied Palestinian Territories 27 Oct 2023
Burundi 06 Oct 2023
Ethiopia 14 Sep 2023
Mauritania 23 Aug 2023
Democratic Republic of the Congo 19 Jul 2023
Turkmenistan 06 Jul 2023
High Degree of Caution

Travel alerts are currently not available. Please visit the Smart Traveller website for more information.

Please note: there are exclusions applicable to claims arising from travelling against Government advice, warning and/or mass media statements. To find out more, see the General Exclusions section of the PDS.

Visit the Smart Traveller site for more information

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