Important information

The Australian Department of Foreign Affairs and Trade (DFAT) has upgraded their travel advice to Do Not Travel (Level 4) for all overseas destinations, as well as implementing domestic travel restrictions. In light of this, unfortunately we will no longer issue new travel insurance policies, effective 25 March 2020. Of course, we will closely monitor this situation and we hope to support you with your travel again soon.

If you purchased travel insurance from 18 March – 31 March AND haven’t travelled or otherwise utilised your policy you may eligible for a full refund on your Travel Insurance policy. Please refer to our FAQs for more information.

We’re here for you, so please check back regularly for trips planned for a later date.


Hiring a rental car on holidays is a great way to get around, except when things don’t go quite as planned.


With our rental vehicle insurance excess cover, you can leave some of your worries behind. It covers you for the rental excess costs you’ll be asked to pay if the rental car you hired is involved in an accident, damaged or stolen. Plus, it lets you tailor your policy so you can choose an excess limit that suits you, starting from $2,000 to $10,000.

To make a claim, you'll need to provide copies of the relevant documents including your rental vehicle agreement and repair account. Terms, conditions and exclusions apply, please refer to the Product Disclosure Statement for more details.